Hello @unknownguy Can you please try the following steps: 1. Turn on Enhanced logging in the product: 2. With web protection turned on reproduce the hang/crash 3. When you see the hang/freeze happen go to task manager/processes and create a dump for the MBAMService.exe 4. Download the latest mb-support tool from https://downloads.malwarebytes.com/file/mbst 5. Run tool and go to Advanced option and click on the "gather logs" button. 6. This will create the