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Arsenal123

False postive for game on steam

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so i just got this and i think its a false postive i'm 99% certain it was triggere by the game trying to update itself i noticed the game updating itself  the game updating just after i got this message  

false postive.png

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7 minutes ago, miekiemoes said:

Hi,

Can you unquarantine the file, then reboot, then zip and attach the file please?

Thanks!

i assume there is no dnager of unquarentining the file?

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Just now, miekiemoes said:

No there isn't, as it seems to be a false positive :)

 

ok whats the process for zipping then attaching it after rebooting? not sure how to do it

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Maybe, to make it easier for you, browse to the D:\Steam\steamapps\common\Football Manager 2019 folder
Locate the file fm.exe in there and upload it to here: https://virustotalcloud.appspot.com/nui/index.html#/home/upload (you can use drag and drop)

Then it performs a scan there and when finished, copy and paste the url in your next response

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1 hour ago, miekiemoes said:

Maybe, to make it easier for you, browse to the D:\Steam\steamapps\common\Football Manager 2019 folder
Locate the file fm.exe in there and upload it to here: https://virustotalcloud.appspot.com/nui/index.html#/home/upload (you can use drag and drop)

Then it performs a scan there and when finished, copy and paste the url in your next response

file is too large (the location is what launches the game)

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Hmm, if the file is too big for Virustotal already, then it will also be too big to attach here.

Let's try a different method and upload it via here: https://www.transfernow.net/en/

Once you drag and drop the fm.exe there, you *should* have an option to generate a custom link afterwards where to download it.

Copy and paste that link in your next reply.

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24 minutes ago, miekiemoes said:

Hmm, if the file is too big for Virustotal already, then it will also be too big to attach here.

Let's try a different method and upload it via here: https://www.transfernow.net/en/

Once you drag and drop the fm.exe there, you *should* have an option to generate a custom link afterwards where to download it.

Copy and paste that link in your next reply.

ahh it doesn't allow an exe extention

I tried mediafire as an alternative http://www.mediafire.com/file/gc8tzrp12rs366u/fm.exe/file

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Thanks.

Verified as a false positive indeed and should be fixed now.

I however suggest you add an exclusion for this file too in Malwarebytes.

In order to do this, 

* open Malwarebytes > Settings > Exclusions tab

* Below, click the button: "Add Exclusion"

* Then, select "Exclude a File or Folder" (this should be prechecked already by default)

* Click Next

* You'll see a field that says: "Specify a File or Folder" - there, click the button "Select Files..." and browse to the file you want to exclude. (in your case 

D:\Steam\steamapps\common\Football Manager 2019\fm.exe)

* For "How to Exclude", select: "Exclude from detection as malware, ransomware or potentially unwanted item" (this is normally also selected by default already)

* Then click the OK button below.

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8 minutes ago, miekiemoes said:

Thanks.

Verified as a false positive indeed and should be fixed now.

I however suggest you add an exclusion for this file too in Malwarebytes.

In order to do this, 

* open Malwarebytes > Settings > Exclusions tab

* Below, click the button: "Add Exclusion"

* Then, select "Exclude a File or Folder" (this should be prechecked already by default)

* Click Next

* You'll see a field that says: "Specify a File or Folder" - there, click the button "Select Files..." and browse to the file you want to exclude. (in your case 

D:\Steam\steamapps\common\Football Manager 2019\fm.exe)

* For "How to Exclude", select: "Exclude from detection as malware, ransomware or potentially unwanted item" (this is normally also selected by default already)

* Then click the OK button below.

great thanks should i delete it from quanentine the same file path is there so i don't think it will cause any problems with the game by doing this and restoring it might cause two of them

 

 

mabm 2.jpg

mbam 1.jpg

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Hi,

If you have unquarantined/restored it before and rebooted, it shouldn't display there anymore. 

Once you've set the exclusion, it should then show under settings > exclusions. Even though if it is still listed under quarantine, it shouldn't cause any problems.

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