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CLangAdmin

Management Console Functions Grey'd Out

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Have always had my clients  with stand-alone configuration but with our computer refresh coming up i wanted to install the Malwarebytes Management Console for centralized administration. The console installed fine, I did the local SQL database that the installer installed for me. The management console opens, I was able to import my domain and add a domain user. However when I go into Admin, overview and licensing to add my licenses that is good until next year both the anti-malware and anti-exploit licenses failed with error that there is a problem with my license key and are unable to activate it. 

The rest of the management console is grey'd out and won't let me do anything. I can't modify a policy because all of the tabs are grey'd out,  attempting to create an installation package fails because of the fields are grey'd out and when I right-click a computer under the client tab all of the functions are grey'd out. I'm find with installing them stand-alone again if I have to bud I really wanted to get everything centralized. 

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Greetings,

While you are waiting on a response, I would recommend also contacting Malwarebytes Support directly by filling out the form on the bottom of this page as they may be able to assist you more quickly.

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