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Malware Problem, Hijack This and MBAM not working


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Hi All,

Just following the instructions from my original post from:


"NOTE: If Malwarebytes won't run or HijackThis won't run please still create a new post in the Malware Removal - HijackThis Logs forum and explain what happens."

I have downloaded and installed MBAM and updated the database.

I then tried a quick scan but it showed "preparing scan" for five seconds and then the program was terminated. Almost an identical issue happens when running Hijack This.

I imagine this is due to the malware which is explained in my original post (link above)

Help would be greatly appreciated!



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  • 3 weeks later...

Hello and welcome to Malwarebytes.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please post a New Hijackthis log. In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Take a read in this thread on instructions on how to post a Hijackthis log and other further instructions:


Please note that the forum is very busy and if I don’t hear from you in five days this thread will be closed.

With Regards,


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