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I'm at my wits end here, nothing that I've used can get rid of this thing. It's not coming up as a threat when I scan and if I have to download one more anti-virus I think I'm going to scream, or cry. Maybe both. 

Can anyone please give me a guaranteed solution? 

please, please, please

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Hello ThatzNice and welcome to Malwarebytes,

Run the following:

Download Farbar Recovery Scan Tool and save it to your desktop.

Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...

Be aware FRST must be run from an account with Administrator status...
 
  • Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"
    user posted image
     
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt) Please attach that log to your reply.


Thank you,

Kevin...

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Hi, 

My name is Maurice. I will be helping and guiding you, going forward on this case.

How are things at this time ?

 

1. Type the Windows key+R to open the Run command.

2. Type control appwiz.cpl and hit Enter.
The Programs and Features window will appear.

 

3. Locate  "Spyhunter"    and click once to select it, then click the Uninstall button.

 

For uninstall help, you may also refer to these links:

Windows XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_addprog_window_component.mspx?mfr=true

Windows Vista, 7, 8:
https://www.bleepingcomputer.com/tutorials/uninstall-a-program-in-windows/

Windows 10:
https://www.cnet.com/how-to/how-to-uninstall-an-app-or-program-in-windows-10/

 

Please let me know if you need other help.

Sincerely,

.

 

 

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Thanks

 

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