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Activating Ransomware Protection Slows Down One of my Programs

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I run an audio software program.  When I activate Ransomware Protection, it slows down the program so that there is a second delay after each action I take, so when working with audio editing, I need to turn off Ransomeware Protection.  This just started happening after a recent Malwarebytes update.  Any ideas?

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Here is the zip file for the logs.   Regarding my first post, I don't know if Ransomware Protection is delaying other programs but it may be important to note that my audio software is not listed under Protected Programs under "Manage Protected Programs".  Thanks!

mbst-grab-results.zip

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Greetings,

Several users have reported various performance issues with Ransomware Protection recently and the Product team is investigating the issue.  In the meantime, what has worked for some is to actually keep Ransomware Protection enabled and instead disable the self-protection component located under Settings>Protection under Startup Options and since self-protection is not generally as important as Ransomware Protection since it simply protects Malwarebytes' files and processes from being terminated or tampered with by any threats that might get into the system after infection meaning the threat would have to avoid being detected/blocked/quarantined by all of the components in Malwarebytes for that to become a real danger, it should be much safer to just disable self-protection assuming that too resolves the problem.

Please try disabling self-protection and then re-enable Ransomware Protection and restart your system and let us know if it makes any difference.  If it doesn't and you still see the issue then please re-enable self-protection and once again disable Ransomware Protection as required to avoid the performance issues you are experiencing until the Developers are able to provide a fix.

Please let us know how it goes and if you see any further issues.

Thanks

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Your suggestion worked.  My audio program is not hindered with Self Protection disabled and Ransomware ON after reboot.  Thanks!

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That's great news, I'm glad to hear it :)!

You're very welcome, and if there is anything else we might help you with please don't hesitate to post.

Thanks

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Thanks for the report, @LNC. We're aware of various performance issues caused by Ransomware Protection/Self-Protection and hope to have this addressed shortly with an upcoming release.

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On 9/21/2019 at 12:37 PM, exile360 said:

In the meantime, what has worked for some is to actually keep Ransomware Protection enabled and instead disable the self-protection component located under Settings>Protection under Startup Options...

Please try disabling self-protection and then re-enable Ransomware Protection and restart your system and let us know if it makes any difference.  If it doesn't and you still see the issue then please re-enable

Just an update on this.  Unfortunately, since rebooting again my program was slower again.  So I re-activated Self-Protection and disabled Ransomeware. 

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Thanks for report, @LNC. This is consistent with other reports. We're aware of various performance-related issues with Ransomware Protection in the latest update and will have further information available on this shortly.

In the meantime, you may need to keep Ransomware Protection temporarily disabled to avoid experiencing performance issues.

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Hello,

Could you install the latest component update and let us know if this addresses the issue please.

To install the update:

  • Open Malwarebytes.
  • Click Settings.
  • Click Install Application Updates.


After the update, you should find Component Package version 1.0.627 is installed. You can confirm by viewing the About page within the Settings.

Please let us know how you get on.

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It appears to have worked.  All seems good.  I rebooted my computer as well after the update.  I'll let you know if this changes, thanks!  

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