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NcF111

Beta 4.0.1 WIN10 anaysis

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First Report _ Beta 4.0.1 (the basics) with the following results noted:

1. Check for Updates: WIN10 Task Bar "Show Hidden Icons" -> single click -> "Check for Updates":  Noted that Beta 4.0.1 Check for Updates is not "greyed out" therefore confusing user is unsure if function is actually working.  User will have to manually click on Beta 4.0.1 Check for Updates to verify if actually working.   Recommend "grey out" on Beta 4.0.1 immediately once user single clicks on WIN10 Task Bar "Check for Updates".

2. Scanner -> Scan Scheduler  -> Schedule Scan -> Hourly: Recommend adding drop down box to provide options for:  "every 1 Hour" / "every 2 Hours" / "every 3 Hours" / "every 4 Hours"

3. Main Screen (for non-technical users): In order to make more user friendly for non-technical add "pop up flag" to top symbol "Click for Scanner Scheduler Reports". Non-technical users may inadvertently continue to click on "Scan" generating Scanner numerous times trying to get to "Scheduler" and "Reports".

4. Background Color configuration options:  Add a function under "Settings" -> "General" to allow for color options for overall background. Example: "Black text over light Grey background".  Note Apple latest IOS 13.0 release has an option under "Display and Brightness" for "Dark" with options to automatically begin at sunset and end at sunrise. Could be a consideration for color options if user would like to see a more user friendly option when using Malwarebytes after dark. This may be a cool idea for the users (added value).

5. Will continue with Second Report in near future. 

  

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Greetings,

Thank you for testing and for providing your feedback, it is appreciated.

Specifically with regards to the first item, yes, the tray icon and its context menu have not yet been updated/altered from version 3.x so it doesn't necessarily align with the functionality of the beta, but hopefully will be addressed before the final release which I believe is still quite a ways out as there are many functions missing from the current beta test build.  I agree that it should reflect the status for functions like checking for updates to indicate to the user that an update is already in progress, either with a live status, a simple 'Updating' or 'Update in Progress' message, or by simply graying it out as you suggest etc.).

Regarding the second item, I personally think that performing any sort of virus/malware scan on an hourly basis is far too frequent and really doesn't make sense under any scenario I can think of and definitely agree that additional options should be provided (and frankly I'd be far more comfortable if the minimum frequency allowed was maybe 4, 5 or even 8 hours, skipping higher frequencies/lower numbers than that altogether to avoid a user crippling their performance accidentally by configuring a scan to run every hour or two etc.).

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Greetings,

Thank you for your feedback.

Regarding Scan Scheduler "Quick": I agree that scanning on an hourly basis is far too frequent and does not make sense under any scenario. I have my current "quick" scan being tested at 1 hour and can become somewhat annoying at times. Perhaps an alternate solution would be:  (1) "Repeat" -> Start up   (2) below this option "Repeat" -> Start up + 4 Hours    (3) below this option "Repeat" Weekly etc..  (4) Is it possible given cost effectiveness (Cost/Benefit considerations) to develop an algorithm to warn the user that there is a conflict within the schedules (Custom / Normal / Quick).  This could give the user time to adjust the "Scan Scheduler" to fit within the acceptable parameters of Malwarebytes.   If the user still does not take care of the problem, then a possible "error" message with the consequence of at least one of the "Type" schedules not functioning.

Regarding "tray icon and context menu" - sounds good.

 

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You could configure multiple scheduled scans.  That might help you to accomplish what you're trying to do.  For example, if you want to run a Threat Scan (referred to in the new v4 interface as the 'Quick scan') every time the system starts up, you can schedule it to run on reboot and you can also use the advanced options to configure it to try and run again if a scheduled scan is missed (or you can optionally disable this setting if you want to ensure that missed scans are ignored so that you don't have multiple stacked up missed scans trying to run at the same time; though I believe it will only execute one scan in that case but the Product team would have to confirm as I haven't tested it) and you can schedule an additional daily scan if you wish, set to run at a time that you are typically at your computer but later in the day so that it runs much later than your startup scan that way you get at least 2 scans per day on a typical day if that is what you are trying to accomplish (though frankly, even a single daily scan seems a bit excessive to me personally, and if I were to use the scheduler I'd probably set it to maybe once a week at most).

I believe they do have logic in the scheduler to prevent multiple scans from being scheduled to run at the same time, however I don't know how it handles it if a scan is already running when a second scan is supposed to begin, but I'm guessing it would simply skip it or delay it to run it once the current scan completes if the second scan is configured to run at the next opportunity if missed.

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Thanks for your update.

Will test multiple scenarios you listed today 09/23 and tomorrow 09/24 (both Reboot and System shut-down / restart). 

 

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Scan Schedule test dates:  09/23 - 09/26

1. Changed "Quick Scan" settings to "On Reboot" on Sunday 09/23.  Quick Scan / Check for Updates worked fine on Tuesday 09/24am at PC Start Up.

2. Quick Scan / Check for Updates did not work on Weds 09/25am  or Thursday 09/26am  at PC Start Up.  In addition "Quick Scan Start Time" was set for 6:35am (did not automatically run a "Quick Scan" after missing scan at PC Start Up).

3. Please note attached Word Doc "MB Beta_09262019.docx" with several considerations for review and discussion.

Thank you.

MB Beta_09262019.docx

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Updated Word Doc "MB Beta_09272019.docx" for additional clarification.

1. As a User … I would like to know that there will be an optional  "Quick Scan" and "Check for Updates" when time I start PC each am. 

2. I have set my "Quick Scan Schedule" for "On Reboot" as a good measure given a need to reboot or WIN10 updates: (2019-09 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1903 for x64 (KB4522738)) just downloaded/installed /reboot today 09/27/19 for example.

3. Optional "Check for Updates" Hourly may be overkill given "Automatically Download and Install Updates" already a current preset option.

 

MB Beta_09272019.docx

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30 minutes ago, NcF111 said:

"Check for Updates" Hourly may be overkill

Malwarebytes gets MANY definition updates over a 24 hr period. A hourly check is warranted and important.

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"Check for Updates" with "Hourly on/off" option to (Settings -> General -> Application Updates) would add an additional layer of security given another user on my PC going to websites unknown. 

MB Beta_09272019.docx

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32 minutes ago, NcF111 said:

Application Updates

Application updates are not definition updates. There can be several months between them. They are independent from the definition update setting.

Edited by Porthos

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