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About every 30 secs I see the MBAMService go the the top of the process list and all active programs get a not responding message in their respective title bars. The problem lasts for about 10 seconds then goes away until the next time. This only recently started to oc cur and would appreciate a fix ASAP. The productivity loss that these interruptions cause is not acceptable.

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

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Greetings,

Please open Malwarebytes and navigate to Settings>Protection and scroll down until you locate Startup Options and disable the option Enable self-protection module and see if the issue is resolved.

Please let us know how it goes.

Thanks

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Hi @msilveus,

Thank you for reporting this. We apologise for the inconvenience.

In addition to checking if Self-Protection is responsible, please carry out the "technical issue" instructions in post #2 and respond back with the generated mbst-grab-results.zip file.

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Hello,

Could you install the latest component update and let us know if this addresses the issue please.

To install the update:

  • Open Malwarebytes.
  • Click Settings.
  • Click Install Application Updates.


After the update, you should find Component Package version 1.0.627 is installed. You can confirm by viewing the About page within the Settings.

Please let us know how you get on.

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