Jump to content

malware.ransom.agent.generic c:\$WINDOWS.BT\Sources\SetupHost.exe


Recommended Posts

trying to update to Windows 10 1903 at get this every attempt and update fails.

malware.ransom.agent.generic c:\$WINDOWS.BT\Sources\SetupHost.exe


-Log Details-
Protection Event Date: 9/17/19
Protection Event Time: 4:23 PM
Log File: 1a59944a-d9a2-11e9-8c40-3052cb8288ac.json

-Software Information-
Components Version: 1.0.625
Update Package Version: 1.0.12529
License: Premium

-System Information-
OS: Windows 10 (Build 17134.1006)
CPU: x64
File System: NTFS
User: System

-Ransomware Details-
File: 1
Malware.Ransom.Agent.Generic, C:\$WINDOWS.~BT\Sources\SetupHost.exe, Quarantined, [0], [392685],0.0.0






Link to post
Share on other sites

  • Staff

Hi @mrboonmee - can you please attach these logs


Thanks. As an interim solution, you could temporarily disable the Ransomware Protection module so you can complete your Windows 10 upgrade.

Or, add this folder to your Exclusions:
C:\$WINDOWS.~BT\Sources  (note, that is a hidden system folder)

Link to post
Share on other sites

  • Staff

Thanks for the logs. This is definitely a false positive. We're aware of a code issue which is causing this type of false positive and are working on devising a solution.

For now, the workaround would be as I suggested in my previous post. Disable Ransomware Protection temporarily, or add an Exclusion for this file.


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.