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SoepStengel

Copy and Paste problems for bitcoin and ethereum address

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I would like to know the same. I'm suffering from the same virus.

5 hours ago, kevinf80 said:

Is the copy/paste issue still present..?

 

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Hi, 

My name is Maurice. I will be helping and guiding you, going forward on this case.

 

Please provide more detail as to what program it is  that you are using "copy" , "paste".   Is that a web browser ?  if so, which one exactly ?

I need to know also what it is that you are wanting to do,  where, and why.

Does any of it involve Malwarebytes program ?   or not ?

 

This situation is not necessarily one where any "virus" is involved.  What security program scans have you done ?

 

I would like to get additional information from this machine in order to have the proper detail to help you forward  and to review.
 NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

    Download Malwarebytes Support Tool
    
    
    Once the file is downloaded, open your Downloads folder/location of the downloaded file
    Double-click mb-support- 1.5.1.681.exe to run the report
        You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
        
    Place a checkmark next to Accept License Agreement and click Next
    You will be presented with a page stating, "Get Started!"

    Do NOT use the button “Start repair” !
    Click the Advanced tab on the left column
    
    Click the Gather Logs button
    
    A progress bar will appear and the program will proceed with getting logs from your computer
   
    Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK
    Please attach the ZIP file in your next reply.

 

Thank you.

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Hi.

I have not heard back from you.   I wanted to get the report in order to start helping you.   Are you still with us ?   Please advise.

If I do not hear back from you soon, over the next 2 / 3 days I will consider this abandoned.

Sincerely.

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

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Thanks

 

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