Trying To Re-Enable Forums 2FA On New Phone, Account Security Button Broken

[IronManRust]

As the Tweet and title says, I'm trying to re-enable 2FA for my forums account after getting a new phone. I went to the Settings > Account Security page and tried to change my Google Authenticator settings, but the "Enable" link on the page just re-directs back to the same place. I can't be the first person who needs to change their 2FA settings after their old device dies, and can get into their account through alternate (i.e. email) means, but then gets stuck.

[AdvancedSetup]

Hello @IronManRust

There appears to be something wrong with the setting. I have reported it to our forum provider. If you like I can enable Google 2FA manually for you until support corrects the issue.

Let me know

Thank you

Ron

 

[IronManRust]

I appreciate you looking into things, Ron. If your forum provider will get back to you quickly with a resolution I can wait - I'm not actively trying to use the forums, I was just refreshing all the 2FA seeds on my new phone for sites I'd previously setup. If it'll be a while, and you have a way to send me the QR code out-of-band, I'm open to that too.

[AdvancedSetup]

Hi @IronManRust

Our Forum Support was able to correct the issue. It is now working and tested on Desktop and Android

Please try now and let me know if you have any issues.

Ron

 

[IronManRust]

Yup, that looks like it fixed it.  Thanks!

[AdvancedSetup]

Great, glad that worked out.

Have a great week.

Take care

Ron