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Malwarebytes doesn't stop quarantining


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Greetings,

It looks like there is a problem with the quarantine process causing it to loop and fail.  Please try restarting your computer, then scan again and see if any remaining threats are detected, and if so, have Malwarebytes quarantine them and hopefully this time it will work correctly assuming any threats remain.

If the issue occurs again, then please restart your system once more and try running ADWCleaner and have it scan your system and allow it to remove anything it detects, restarting your system if prompted to do so to complete the removal process.

Once that is done try one more scan with Malwarebytes and hopefully it will come back clean.  If it doesn't and the problem with quarantine getting stuck still persists then please read and follow the instructions in this topic and then create a new topic in our malware removal area by clicking here and one of our malware removal specialists will assist you in checking and clearing your system of any remaining threats.

Please let us know how it goes and if there is anything else we might assist you with.

Thanks

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Thanks Ried,

it took me some time, since 9847 files were infected, but now my pc is clean, thanks for the help!

2 hours ago, Ried said:

It looks to me that some of those entries are Segurazo related. See 

  • Boot into Safe Mode
  • Open Malwarebytes > Settings > Protection tab
  • Scroll down to Scanning Options and enable Rootkit Scan
  • Now scan again and it will still take time, but it will be effective.

 

 

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  • Staff

Glad to hear all is well now, Chromosom 🙂

Just to clarify, that many files weren't necessarily all 'infected', Many of them were just files inside Segurazo's cache folder and we simply enumerated each file in there. One way for you to be able to determine this is to open your Scan Report via the Reports button and look at the path of each of the detections. You'll notice most of them are in the C:\Program Files(x86)\Segurazo\cache folder

This program typically comes bundled with some other free software that you downloaded.  One way to try to keep yourself safe from this sort of this is when installing free software, select the Custom Install rather than the 'Express' or 'Typical' install. When you select the Custom Install, you'll see any 3rd party apps that may have been bundled and you have the chance to opt out.

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