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jimsarles

Kaspersky Total Security 2020

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Hi. I just downloaded the newest version of Kaspersky Total Security 2020 and received a message Malwarebytes 3 is incompatible software. 

I'm confused since with 2019 everything worked fine. 

I did not remove Malwarebytes like Kaspersky wanted to but I'm wondering if there are going to be issues.

I attached a screen shot.

Thanks

6.png

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12 minutes ago, jimsarles said:

I did not remove Malwarebytes like Kaspersky wanted to but I'm wondering if there are going to be issues.

Please read the following thread. It may show insights into issues you might have.

 

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Same thing just happened to me.  I uninstalled malwarebytes this time.  No matter what I did in the past, no matter what exclusions I put in, Malwarebytes still was blocking kaspersky in some of its applications.  They both seemed to be working okay anyway, and would like to continue using Malwarebytes...but not if somehow it impairs the performance of Kaspersky.

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This is not good.

Kaspersky tech support got back to me and said that Malwarebytes 3 will not only cause Kaspersky to malfunction but will also cause freezing issues along with other software issues in Windows 10.

Does Malwarebytes have an update or fix for this or is it time to say goodbye?

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Here is the incompatible list. Malwarebytes is on it. Such a shame. I've had the subscription for 4 years now.

https://support.kaspersky.com/us/15082#block1

List of applications incompatible with Kaspersky Total Security

  • 360 Antivirus Software
  • Acer LANScope Agent
  • Adaptive Security Analyzer
  • Ad-Aware Web Companion
  • AEC TrustPort Antivirus
  • AEC TrustPort Personal Firewall
  • AES Encryption Module
  • Agnitum Outpost Antivirus Pro
  • Agnitum Outpost Firewall
  • Agnitum Outpost Firewall Pro
  • Agnitum Outpost Network Security Client
  • Agnitum Outpost Security Suite Pro
  • Agnitum Spam Terrier
  • AhnLab SpyZero
  • AhnLab Internet Security
  • AhnLab Internet Security Platinum Enterprise
  • AhnLab VirusBlock
  • AhnLab VirusBlock Internet Security
  • Aluria Security Center
  • AIYac Antivirus
  • ArcaVir Antivir
  • ArcaVir Internet Security
  • Ashampoo AntiSpyware
  • Ashampoo AntiVirus
  • Ashampoo FireWall PRO
  • Authentium Command Anti-Malware
  • Authentium Command AV
  • Authentium Safe Central
  • Avast Free Antivirus
  • Avast Internet Security
  • Avast Premier
  • Avast Pro Antivirus
  • Avast Software
  • avast! Antivirus Software
  • avast! Free Antivirus
  • avast! Internet Security
  • avast! Pro Antivirus / Premier
  • ALWIL Software Avast
  • AVG AntiVirus
  • AVG Anti-Virus FREE
  • AVG Internet Security
  • AVG Free
  • AVG Free Edition
  • AVG Identity Protection
  • AVG Protection
  • AVG Software
  • Avira Antivirus
  • Avira AntiVir Personal - Free Antivirus 
  • Avira AntiVir Personal - Avira Professional Security
  • Avira AntiVir PersonalEdition Classic
  • Avira AntiVir PersonalEdition Premium
  • Avira AntiVir Premium
  • Avira AntiVir Professional
  • Avira AntiVir Server/Desktop
  • Avira Antivirus Premium
  • Avira Connect
  • Avira Endpoint Security
  • Avira AntiVir Windows 7 Workstation
  • Avira Free Antivirus
  • Avira Antivirus Suite
  • Avira Family Protection Suite
  • Avira Internet Security Suite
  • Avira Premium Security Suite
  • Avira Internet Security
  • Avira Launcher
  • Avira Management Console Agent
  • Avira Professional Security Management agent
  • Avira Professional Security
  • Avira Server Security (generic)
  • Avira Software
  • Avira WebProtector
  • Baidu Antivirus
  • Baidu Cleaner
  • Baidu PC Faster
  • BitDefender
  • BitDefender Antivirus Pro
  • BitDefender Internet Security
  • Bit Defender Professional Edition
  • BitDefender Total Security 
  • BitDefender  Professional
  • BitDefender  Professional Plus
  • BitDefender  Standard
  • BitDefender Antivirus
  • BitDefender Antivirus Plus
  • BitDefender Business Client
  • BitDefender Client Professional Plus
  • BitDefender DeploymentTool Agent
  • BitDefender for FileServers
  • BitDefender Free Edition
  • BitDefender Management Agent
  • BitDefender Security for Windows Servers
  • BitDefender Standard Edition
  • Bitdefender Windows 8 Security
  • BullGuard
  • BullGuard AntiVirus
  • CA AntiVirus
  • CA Anti-Virus Plus
  • CA Anti-Virus CA eTrustITM Agent
  • CA eTrust Antivirus
  • CA eTrust InoculateIT
  • CA eTrust ITM 
  • CA eTrust iGateWay
  • CA eTrust Pestpatrol
  • CA eTrust PestPatrol Anti-Spyware
  • CA eTrust PestPatrol Anti-Spyware Corporate Edition
  • CA eTrust Suite Personal
  • CA Personal Firewall
  • CA eTrustITM Agent
  • CA HIPS Managed Client
  • CA Licensing
  • CA PC Security Suite
  • CA Private PC Security Suite
  • CA Total Defense R12 Client
  • Check Point Endpoint Security
  • Cipafilter Client Tools
  • Cisco Security Agent
  • ClamAV
  • ClamAV gredAV
  • ClamWin Antivirus
  • ClamWin Free Antivirus
  • Command Anti-Malware for Enterprise
  • Command AntiVirus for Windows
  • Command AntiVirus for Windows Enterprise
  • Comodo AntiSpam
  • COMODO Antivirus
  • Comodo Antivirus Advanced
  • Comodo Firewall
  • Comodo Internet Security Premium
  • Comodo Internet Security Pro
  • Comodo Internet Security Complete
  • Comodo BOClean
  • COMODO Antivirus
  • Comodo Safe Surf
  • COMODO Firewall
  • COMODO IS Premium
  • COMODO IS Pro
  • COMODO Firewall Pro
  • Comodo Internet Security
  • Comodo Antivirus
  • COMODO Internet Security Premium
  • COMODO Internet Security Pro
  • COMODO Antivirus Advanced
  • Comodo Software
  • CyberDefender Early Detection Center
  • CyberDefender Link Patrol
  • DrVirus
  • Dr.Web Anti-virus for Windows
  • Dr.Web AntiVirus
  • Dr.Web Anti-Virus for Windows Pro
  • Dr.Web AntiVirus for Windows Servers
  • Dr.Web CommuniGate Plugin
  • Dr.Web Enterprise Agent
  • Dr.Web Enterprise Serve
  • Dr.Web Enterprise Server
  • Dr.Web Security Space
  • Dr.Web Security Space Pro
  • DrWeb Enterprise Client
  • DrWeb for Windows
  • EarthLink Protection Center
  • EarthLink Protection Control Center
  • eConceal Firewall Standard for Windows
  • eEye Digital Security Blink
  • Emsisoft Anti-Malware
  • eScan Anti-Virus (AV) for Windows
  • eScan Anti-Virus Edition
  • eScan Anti-Virus for SMB
  • eScan Corporate for Windows
  • eScan IIS for SMB
  • eScan Internet Security Suite 9
  • eScan Virus Control (VC) Edition for Windows
  • ESET Antivirus German
  • ESET Antivirus Rus
  • ESET Antivirus Software English
  • Eset Endpoint Antivirus
  • ESET Endpoint Antivirus Kazakh
  • ESET Endpoint Antivirus Russian
  • ESET Endpoint Security Kazakh
  • ESET Internet Security Kazakh
  • ESET Internet Security russian
  • ESET Internet Security  English
  • ESET NOD32 EN
  • ESET NOD32 Antivirus  Russian
  • ESET NOD32 Antivirus Kazakh
  • ESET NOD32 Antivirus  English
  • ESET NOD32 Antivirus
  • ESET NOD32 Antivirus Spanish
  • ESET NOD32 Antivirus Brazil
  • ESET NOD32 Antivirus Business
  • ESET NOD32 ESET Smart Security
  • Eset NOD32 for Windows
  • ESET NOD32
  • ESET Remote Administrator Console
  • ESET Remote Administrator Server
  • ESET Smart Security English
  • ESET Smart Security Kazakh
  • ESET Smart Security Russian
  • ESET Smart Security Spanish
  • ESET Smart Security
  • ESET Smart Security Ger
  • eTrust Anti-Spam
  • eTrust Antivirus
  • eTrust EZ Antivirus
  • eTrust EZ Firewall
  • eTrust Personal Firewall
  • FFRI Proactive Security
  • Filseclab Personal Firewall
  • FortiClient
  • F-PROT Antivirus
  • F-PROT Antivirus for Windows
  • F-Prot for Windows
  • F-Secure Cincinnati Bell IS
  • F-Secure Anti-Virus / STREAM Antivirus / F-Secure Antivirus for workstation
  • F-Secure Anti-Virus for Windows Servers
  • F-Secure Anti-Virus for Workstations - Virus & Spy Protection
  • F-Secure Anti-Virus for Workstations
  • F-Secure Anti-Virus for Workstations + DeepGuard
  • F-Secure Client Security
  • F-Secure Client Security - Virus & Spy Protection
  • F-Secure Internet Security
  • F-Secure SAFE
  • F-Secure SAFE Internet Security
  • G DATA AntiVirus
  • G DATA Software AntiVirenKit
  • G Data AntiVirus
  • G DATA AntiVirus Client
  • G DATA Internet Security
  • G DATA INTERNET SECURITY
  • G DATA AntiVirusKit
  • G DATA Total Care
  • G Data Total Protection
  • G DATA TOTAL SECURITY
  • G DATA TotalCare
  • G Data TotalProtection
  • Grisoft AVG
  • Grisoft AVG Free
  • Grisoft AVG LinkScanner®
  • Grisoft AVG / Steganos Internet Security  / Steganos Antivirus
  • HitmanPro.Alert
  • iHateSpam for Microsoft Outlook
  • Ikarus virus utilities
  • InfoWatch CryptoStorage
  • Installer for User Profile Hive Cleanup Service
  • Integrity Flex
  • IObit Security 360
  • Iolo Personal Firewall
  • Iolo Antivirus
  • Jiangmin Antivirus KV2008
  • JiangMin Antivirus Software
  • JUST Internet Security
  • K7 Anti-Virus Premium
  • K7AntiVirus
  • K7TotalSecurity
  • Kaspersky Anti-Hacker
  • Kaspersky Anti-Ransomware Tool for Business
  • Kaspersky Anti-Spam Personal
  • Kaspersky AntiViral Toolkit Pro
  • Kaspersky Anti-Virus
  • Kaspersky Anti-Virus for Windows File Servers
  • Kaspersky Anti-Virus for Windows Workstation
  • Kaspersky Anti-Ransomware Tool for Business
  • Kaspersky Anti-Virus Lite
  • Kaspersky Anti-Virus Personal
  • Kaspersky Anti-Virus Personal Pro
  • Kaspersky Crypto Storage
  • Kaspersky Endpoint Security
  • Kaspersky Fraud Prevention
  • Kaspersky Free Anti-Virus
  • Kaspersky Security Cloud
  • Kaspersky Small Office Security PC/FS
  • Kaspersky Internet Security
  • KC Softwares SUMo
  • Kerio Personal Firewall
  • Kerio WinRoute Firewall
  • KINGSOFT Internet Security
  • Kingsoft AntiSpyware
  • Kingsoft AntiVirus
  • Kingsoft Internet Security  plus
  • Kingsoft Internet Security U
  • Kingsoft System Defender
  • KingsoftSecurityCare
  • KLFLTDEV Upper Filter
  • KPN Internet Veiligheidspakket
  • KPN Veilig
  • Lamantine Sticky Password
  • LANDesk Antivirus 8
  • Lavasoft Personal Firewall
  • Lavasoft Anti-Virus Helix
  • Lavasoft Web Companion
  • Lightspeed Security Agent
  • Look 'n' Stop
  • Look'n'stop Firewall
  • Malwarebytes version
  • McAfee Agent (generic)
  • McAfee Agent
  • McAfee Alert Manager
  • McAfee AntiSpyware Enterprise
  • McAfee Anti-Spyware Enterprise Module
  • McAfee Antivirus Software
  • McAfee Desktop Firewall
  • McAfee Firewall
  • McAfee Firewall Protection Service
  • McAfee Host Intrusion Prevention
  • McAfee SpamKiller
  • McAfee VirusScan Professional Bonus Pack
  • McAfee McAfee Security Scan Plus
  • America Online Antivirus (Powered by McAfee)
  • McAfee Personal Firewall Plus
  • McAfee Security Center
  • McAfee Site Advisor
  • McAfee SiteAdvisor Enterprise Plus
  • McAfee Total Protection
  • McAfee Virus and Spyware Protection Service
  • McAfee Virus Scan Enterprise
  • McAfee VirusScan
  • McAfee VirusScan Enterprise
  • McAfee VirusScan Home Edition
  • Microsoft AntiSpyware
  • Microsoft Forefront Client Security Antimalware Service
  • Microsoft Forefront Client Security State Assessment Service
  • Microsoft Forefront Server Security
  • Microsoft Security Client
  • Microsoft Security Essentials
  • Microsoft Windows Live OneCare
  • MS Security Essentials / Forefront EP 2-4 / MS System Center EP
  • NANO AntiVirus
  • NAVER Anti-virus
  • Nifty Security24 Assistant Tools
  • Nifty Security24
  • Norman Endpoint Protection
  • Norman Personal Firewall
  • Norman Virus Control
  • Nortel Networks Contivity VPN Client
  • Norton AntiVirus 5 for Windows NT Workstation
  • Norton AntiVirus Corporate Edition
  • Norman Endpoint Protection Stand Alone
  • Norman Security Suite
  • Norton Antivirus Software
  • Norton Security
  • Norton 360
  • Norton AntiVirus
  • Norton AntiVirus Professional Edition
  • Norton Confidential
  • Norton Internet Security
  • Norton Internet Security Professional
  • nProtect Antivirus/Antispyware
  • nProtect Personal
  • Online Armor Panda Cloud Antivirus
  • Orange AntiVirus Firewall
  • Orange Launch pad
  • Orbit Downloader
  • OSCE_MSI_NT_CLIENT
  • Panda AdminSecure 
  • Panda Antivirus
  • Panda Antivirus Pro
  • Panda CLient Shield
  • Panda Security for Desktops
  • Panda Dome
  • Panda Endpoint Protection
  • Panda Free Antivirus
  • Panda Global Protection
  • Panda Gold Protection
  • Panda Internet Security 
  • Panda IS  for Netbooks
  • Panda Platinum Internet Security
  • Panda Security for File Servers
  • Panda WebAdmin AntiVirus
  • Password Manager XP
  • PC Safe - 2345
  • PC Tools Firewall Plus
  • PC Tools AntiVirus
  • PC Tools Spyware Doctor 
  • PC Tools Internet Security
  • PC-cillin AntiVirus
  • PeoplePC Internet Security
  • PeoplePC Internet Security Pack
  • PeoplePC EarthLink Protection Center
  • PeoplePC Internet Security Pack
  • Prevx
  • PrivateFirewall
  • Quick Heal AntiVirus Plus
  • Quick Heal Total Security
  • RAV AntiVirus
  • Rising AntiVirus
  • Rising Antivirus  Virus Killer
  • Rising Internet Security
  • Rising Personal Firewall
  • Securitoo AntiVirus Firewall
  • Sophos Antivirus
  • Sophos Anti-Virus
  • Sophos Safeguard
  • Sophos AutoUpdate
  • Sophos Endpoint Security and Control
  • Sophos Enterprise Console
  • Sophos NAC Application Server
  • Sourcenext ZERO Super Security
  • Sourcenext ZERO Super Security Agent
  • Spam Monitor
  • Spybot - Search & Destroy
  • StarForce SafenSec
  • StarForce SafenSec Pro
  • Steganos Internet Anonym Pro
  • Subelt iHate Spam
  • Sunbelt iHate Spam for Outlook
  • Sunbelt Personal Firewall
  • Sunbelt VIPRE
  • Sunbelt VIPRE Antivirus and Antispyware
  • Sunbelt Kerio Personal Firewall
  • SUPERAntiSpyware Free Edition
  • Super Security ZERO 
  • Sygate Personal Firewall
  • Symantec AntiVirus
  • Symantec AntiVirus german
  • Symantec AntiVirus Corporate Edition
  • Symantec Norton 360
  • Symantec Norton 360 Beta
  • Symantec Norton Internet Security 2008
  • Symantec Client Firewall
  • Symantec Client Antivirus
  • Symantec Client Security
  • Symantec Endpoint Protection
  • Symantec Endpoint Protection  FR
  • Symantec Endpoint Protection Brazil
  • Symantec Endpoint Protection italy
  • Symantec Endpoint Protection Eng
  • Symantec Endpoint Protection DE
  • Symantec Norton AntiVirusProfessional
  • Symantec Norton AntiVirus
  • Symantec Norton Internet Security
  • Symantec Protection Agent
  • Symantec.cloud - Cloud Agent
  • AtGuard
  • TEGAM International ViGUARD
  • Tiny Firewall Pro
  • Tiny Personal Firewall
  • Tremd Micro Security Server
  • Trend Micro Anti-Spyware
  • Trend Micro Antivirus+
  • Trend Micro Browser Guard
  • Trend Micro Damage Cleanup Services
  • Trend Micro Deep Security Notifier 
  • Trend Micro Endpoint Application Control
  • Trend Micro Internet Security
  • Trend Micro Internet Security (Pro)
  • Trend Micro Maximum Security
  • Trend Micro OfficeScan Client
  • Trend Micro OfficeScan Server
  • Trend Micro PC-cillin AntiSpam Pilot
  • Trend Micro PC-cillin Internet Security
  • Trend Micro ServerProtect
  • Trend Micro Anti-Spyware for SMB / Enterprise
  • Trend Micro Client/Server Security Agent
  • Trend Micro Titanium
  • Trend Micro Titanium Antivirus Plus
  • Trend Micro Titanium Internet Security
  • Trend Micro Titanium Maximum Security
  • Trend Micro Worry-Free Business Security Agent
  • Trustport Antivirus 
  • Trustport Internet Security 
  • Trustport Total Protection
  • Update for Windows
  • V3 Lite
  • Vexira Antivirus CMS
  • Vexira Antivirus for Windows Servers
  • Vexira Antivirus Professional
  • Vexira Antivirus prof
  • Vexira/VirusBuster Antivirus Professional
  • ViPNet Office Firewall
  • ViPNet Personal Firewall
  • VIPRE Advanced Security
  • VIPRE Antivirus 
  • VIPRE GFI Business Agent
  • VIPRE Internet Security
  • ViRobot Desktop
  • ViRobot Desktop ISMS
  • ViRobot ISMS Client
  • ViRobot Windows Server
  • Virus Block ADA
  • Virus Buster Internet Security
  • Virus Chaser
  • VirusBlokAda AntiVirus
  • Virus Dr.
  • Virus Security
  • Virus Security ZERO
  • VirusBuster Personal
  • VirusBuster prof
  • VirusBuster Professional
  • VIRUSfighter
  • Webroot AntiSpyware Client
  • Webroot Internet Security Essentials
  • Webroot AntiVirus
  • Webroot AntiSpyware
  • Webroot SecureAnywhere
  • Webroot Desktop Firewall
  • Webroot Software
  • Windows Defender
  • Windows Live OneCare
  • Zillya Antivirus
  • Zillya! Antivirus
  • Zillya! Internet Security
  • Zondex Guard
  • Zone Labs IMsecure
  • ZoneAlarm Antivirus
  • ZoneAlarm Free Antivirus + Firewall
  • ZoneAlarm Free Firewall
  • ZoneAlarm Anti-Spyware
  • ZoneAlarm Firewall
  • ZoneAlarm Firewall Pro
  • ZoneAlarm Internet Security Suite
  • ZoneAlarm Security Suite
  • ZoneAlarm Wireless Security
  • ZoneAlarm with Antivirus
  • ウイルスバスター クラウド
  • クラウドセキュリティ ZERO

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Doesn't work alongside Microsoft Security Essentials or Malwarebytes? Kaspersky has been on MY list of AVs that are more trouble than they're worth for a while, but this about puts the tin hat on it!

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It's just a legal liability list. Every single antivirus, anti-malware product known. It's Kaspersky or nothing from their point of view. That way if anything happens they can point you to that article. Unless they've specifically added code to conflict on purpose there have always been ways to exclude and have Malwarebytes and Kaspersky work together without issues. Granted, at different times in the product life cycle getting exclusions set correctly has been more complex than desired with Kaspersky.

 

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Hi everyone,

We're getting in contact with Kaspersky to learn more about this recent change and will share our findings once available. We are not aware of any new issues that may occur with running Malwarebytes and Kaspersky products together.

Note that many Malwarebytes users run both products in conjunction without issue. If you'd still like to install both together, you can simply uncheck "Malwarebytes version 3.x" during installation of the Kaspersky product and proceed from there.

As always, configuring mutual exclusions in both products is often a good preventative measure to mitigate the likelihood of conflicts.

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Hi LiquidTension. Thank you for that update.

I want to continue using Malwarebytes. 

Would you please provide instructions or a link for configuring these mutual exclusions in both these products so I can reinstall Malwarebytes?

Thanks.

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Instructions can be found here for configuring exclusions in Malwarebytes: https://support.malwarebytes.com/docs/DOC-1130

The main folder exclusions to add are the following:

  • C:\Program Files (x86)\Kaspersky Lab
  • C:\ProgramData\Kaspersky Lab

You could also add file exclusions for the driver files used by the product, but this is less important than the folders above. Most of the driver file names start with "kl" (e.g. KLIF.sys).

For exclusions in the Kaspersky product, you can find a list of items to add in the following article: https://support.malwarebytes.com/docs/DOC-1123
To access exclusions, navigate to Settings -> Additional -> Threats and Exclusions -> Manage exclusions.
You may also want to consider adding MBAMService.exe as a trusted application using the "Specify trusted applications" option.

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Thank you so much LiquidTension for those detailed instructions and links. I wouldn't have been able to figure this out without you.

Would you be so kind as to let me know if I did it correctly with the screen shots below?

Thanks

 

2019-09-18_10-28-59.png.7c2c64bd2bb65c7bc503a077ff6eadc9.png

2019-09-18_10-31-54.png.b18d1cee37ff4c69f60ffa021e26f772.png

 

2019-09-18_10-33-45.png.11a2692282863ecddb91cc4b865cd7b1.png

 

2019-09-18_10-34-16.png.c26a2a5559bda5cf63574b1a7b4079d5.png

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You should also add if possible MBAMService.exe, mbamtray.exe and mbam.exe as trusted applications in Kaspersky if you haven't done so already, but otherwise your exclusions look good to me.

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This message by Kaspersky appears on Android as well, for years (now I'm on iOS, but when I had an Android device, I used Kaspersky Internet Security and Malwarebytes together, without any issues), but, as all the other users here have already told you, you can ignore it and there won't be any consequences at all, if you add all the proper exclusions in both programs.

I use Malwarebytes along with Kaspersky (Anti-Virus, so the basic version; after installing the new 2020 version, I didn't receive this message, but nothing changes, after all) from 2013 on Windows and everything is going smoothly since then 👍

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Thanks exile360. I just found all the Malwarebytes .exe so I figured I would add them all. 

I hope there isn't any harm in doing that. 

Thanks.

 

508934738_1ALLKASPERSKY.png.daa79ba1e5f608977038fabc0d0617d3.png

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Nope, no harm at all, I just wanted to make certain you added the 3 I mentioned as they are the primary ones used for protection, scanning and the main UI components so they're the ones that use the most resources and interact the most with other programs/files on the system.

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7 hours ago, jimsarles said:

Thanks exile360. I just found all the Malwarebytes .exe so I figured I would add them all. 

I hope there isn't any harm in doing that. 

Thanks.

 

508934738_1ALLKASPERSKY.png.daa79ba1e5f608977038fabc0d0617d3.png

Hi Jimsarles,  I've been using Kaspersky Internet Security and Malwarebytes since 2008 and for the most part have had no problems, but have noticed over the past year or so that Kaspersky has a tendency to interfere with Malwarebytes Web protection component.  Whether this same conflict exists with Kaspersky's Total Security I don't know.  As for all MBAM's other protection components, I have tested them and they seem to work fine.

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Thanks exile360. I just found all the Malwarebytes .exe so I figured I would add them all. 

I hope there isn't any harm in doing that. 

Thanks.

 

508934738_1ALLKASPERSKY.png.daa79ba1e5f608977038fabc0d0617d3.png

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Thank you all so much for helping! It looks like I have this all configured now and I'm happy I'm keeping Malwarebytes.

LiquidTension I'm looking forward to any possible updates you find out from Kaspersky.

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That's great, I'm glad to hear that it is working well :)

I suspect that as in the past, once conclusive data and validated testing results are presented to Kaspersky demonstrating full compatibility between the two applications as Malwarebytes has done in the past that they will once again remove Malwarebytes from their lengthy incompatible software list.  It's simply a matter of proving to them that the two programs can function together in real-time without any issues.

In the meantime please don't hesitate to let us know if you do experience any issues or problems and we'll do our best to assist, but I don't expect any to pop up, and otherwise just enjoy the excellent protection provided by the two applications you've chosen to keep your system secure :) 

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Hi,

This is a descriptive post as I tried to include all the important info so it may help others too.

I was going to open a new topic, but I thought it made more sense to continue here so it shows my history to make sure this isn’t a conflict with Kaspersky 2020 (which has been installed on both computers since Sept. 10.)

Firstly, I’m running Windows 10 which I’ve been running for years and I’m certain it’s not a recent windows update since there were’nt installed on any of the computer images I used.

Everything has been great with MalwareBytes since Sept 10 until I downloaded 4.0.4 from the application on Nov 13. (in screenshot below)

I am absolutely 100 percent sure this is MalwareBytes 4.0.4 that is causing the issues below and it took me days to figure this out. One reason I’m 100 percent sure is because it happened on both my desktop and laptop.

In addition, when I finally realized it was MalwareBytes by trial and error and restoring previous computer images with Macrium it was the only program that caused this behavior. 

What confirmed it entirely was when I couldn’t even uninstall MalwareBytes 4.0.4 and I had to find the online tool in a screenshot below to completely uninstall the program. Other programs I tried uninstalling were no problem. Once I used the tool to uninstall it everything was back to normal.

To be even more sure I went ahead and reinstalled the 4.0.4 and all the same issues came back.

I performed these steps on both my desktop and laptop and the same things happened.

Below are the things that occurred after installing it and I may be missing some of them.

1. Programs not able to install like the one below in the screens shot. 

2. Skype freezing.

3. Add/Remove programs not opening.

4. Not being able to open Google Chrome after closing it.

5. Icons disappearing in the taskbar.

6. Desktop icons losing their image.

7. Various freezing and glitches.

8. Not being able to open file explorer.

9. Not being able to uninstall MalwareBytes

10. Programs not closing properly and even after trying to force close with task manager still being open.

12. DropBox not opening.

BTW the 2nd time I tried to uninstall with the tool I couldn't even get the tool to work so I had to restore back to an image without 4.0.4 on it.

I provided screen shots below. I appreciate your help. For now, I am leaving 3.8.3 on my computers until this is resolved.

Thanks for your help. Jay

I2117690535_Premium3.8.3.png.9861867a7b30091a4a2f494c81f35a0e.png

939220692_PhotoNov1524547PM.thumb.jpg.6098fe515c401419fcc32b79f74ee2c6.jpg

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Photo Nov 15, 2 45 31 PM.jpg

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Since "V3 Exclusions Tab" becomes in V4 ... Settings Cog Wheel at top/ Security/ Exploit Protection/ Manage Protected Applications / Add-Edit-Del  "Protected Apps" .....

Will V3 Exclusion akaTrusted Settings like here be SAVED in the V4 Upgrade as "Protected" Settings - OR Re-enter Same in V4?

Better to know now to keep the  lists handy.

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1 hour ago, CraigS said:

Since "V3 Exclusions Tab" becomes in V4 ... Settings Cog Wheel at top/ Security/ Exploit Protection/ Manage Protected Applications / Add-Edit-Del  "Protected Apps" .....

Will V3 Exclusion akaTrusted Settings like here be SAVED in the V4 Upgrade as "Protected" Settings - OR Re-enter Same in V4?

Better to know now to keep the  lists handy.

All settings on all three machines I updated to version 4 imported all existing settings correctly

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