MO-Robert Posted September 9, 2019 ID:1333711 Share Posted September 9, 2019 Hi there, Some of our customers have started reporting that a number of our sites are being blocked by MalwareBytes due to a trojan. This is happening on multiple sites on our infrastructure so I suspect there is an IP level block in place. I have attached a couple of screenshots, as well as reports - could you please investigate and remove the block? Thanks in advance, Rob mbreport-aps1.txt mbreport-www.txt Link to post Share on other sites More sharing options...
Staff Dashke Posted September 9, 2019 Staff ID:1333770 Share Posted September 9, 2019 Hi MO-Robert, The block was added because of this file - https://www.virustotal.com/gui/file/f935421812da8ee70500961ffbfa6d5531334364ca2597dea42af8e59a8956ab/detection Link to post Share on other sites More sharing options...
MO-Robert Posted September 9, 2019 Author ID:1333930 Share Posted September 9, 2019 Thanks Stefan - I'll take a look and get back to you soon. Rob Link to post Share on other sites More sharing options...
Staff Dashke Posted September 11, 2019 Staff ID:1334219 Share Posted September 11, 2019 Thanks Rob! Link to post Share on other sites More sharing options...
MO-Robert Posted October 1, 2019 Author ID:1338026 Share Posted October 1, 2019 Hi Stefan, The issue has now been resolved - VirusTotal reports "No engines detected this file": https://www.virustotal.com/gui/file/266f66420f040a5dc5ccfbc4c4d0e54b6f9115c27b03db42e36845ac4bc09511/detection Given the above, could you please revisit and remove the block? Let me know if you need any further information from me. Thanks, Rob Link to post Share on other sites More sharing options...
Staff Solution Dashke Posted October 2, 2019 Staff Solution ID:1338040 Share Posted October 2, 2019 Thanks Rob, the block has been removed. Link to post Share on other sites More sharing options...
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