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PRG

Regsvr32 running and using more than 50% of cpu

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Hello PRG and welcome to Malwarebytes,

Enable (turn on) System Restore - https://www.tenforums.com/tutorials/99782-enable-disable-system-restore-windows.html

Next,

Reset your router, instructons available at the following link:

http://setuprouter.com/networking/how-to-reset-your-router/

Follow those instructions very carefully.

Next,

Download and unzip DNSJumper to your Desktop, the tool is portable no installation necessary.

Tool can be downloaded here: http://www.sordum.org/downloads/?dns-jumper

  • Right click on Dnsjumper.exe and select "Run as Administrator" to start the tool, For XP just double click to run.
  • rom the left hand pane select "Flush DNS"
  • From the main interface select the dropdown under "Choose a DNS Server"
  • From the list select either "Google Public DNS" or "Open DNS"
  • From the left hand pane select "Apply DNS"


When done re-boot your system....

Next,

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix"
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Open FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

user posted image

Next,

If you do not have Malwarebytes installed do the following:

Download Malwarebytes version 3 from the following link:

https://www.malwarebytes.com/mwb-download/thankyou/

Double click on the installer and follow the prompts. If necessary select the Blue Help tab for video instructions....

When the install completes or Malwarebytes is already installed do the following:

Open Malwarebytes, select > "settings" > "protection tab"

Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on....

Go back to "DashBoard" select the Blue "Scan Now" tab......

When the scan completes quarantine any found entries...

To get the log from Malwarebytes do the following:
 
  • Click on the Report tab > from main interface.
  • Double click on the Scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have two options:
    Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
    Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply

     
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…


Next,

Download AdwCleaner by Malwarebytes onto your Desktop.

Or from this Mirror
 
  • Right-click on AdwCleaner.exe and select user posted imageRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply


Next,

Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop

Ensure to get the correct version for your system....

https://www.microsoft.com/en-gb/download/malicious-software-removal-tool-details.aspx


Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window
In the "Scan Type" window, select Quick Scan
Perform a scan and Click Finish when the scan is done.


Retrieve the MSRT log as follows, and post it in your next reply:

1) Select the Windows key and R key together to open the "Run" function
2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

notepad c:\windows\debug\mrt.log

The log will include log details for each time MSRT has run, we only need the most recent log by date and time....

Let me see those logs in your reply, also let me know if there are any remaining issues or concerns....

Thank you,

Kevin..

fixlist.txt

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Thank you. I had run fixlist and problem is not occurred till now. I will inform you if any problem happen after running others.

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Hello PRG,

Malwarebytes log indicates "No Action By User" against all found entries, is that correct...?

Thanks,

Kevin...

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Thanks

 

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