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almodovaris

Digital signatures missing/invalid

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Hi, I tried to start MBAMservice for the latest 4.0 beta. It failed to start complaining about missing/invalid digital signatures.

Wonder of all wonders, MBAM 4.0 beta used to work OK on my PC. I have Windows 10 18362.10015 x64.

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2019-09-05.png.21deca894d21001571b4a3b1518c4c46.png

2 minutes ago, almodovaris said:

Hi, I tried to start MBAMservice for the latest 4.0 beta. It failed to start complaining about missing/invalid digital signatures.

Wonder of all wonders, MBAM 4.0 beta used to work OK on my PC. I have Windows 10 18362.10015 x64.

 

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Hi @almodovaris,

Thanks for the update! Please could you provide us with the following files so we can look further into the cause of the issue:

  • %temp%\mbsetup.log
  • %systemroot%\temp\mbamiservice.log
  • %systemroot%\temp\mb_errors*.log (where the '*' is a wildcard representing a random set of numbers)
  • Event logs:
    • Press the Windows Key + R on your keyboard at the same time. Type eventvwr.msc and click OK.
    • Expand Windows Logs.
    • Right-click Application and click Save All Events As.... Name the file application and click OK.
    • Repeat for Security and System.
    • Expand Applications and Services Logs in the panel on the left.
    • Expand Microsoft followed by Windows. Scroll down the list and expand CodeIntegrity.
    • Right-click Operational and click Save All Events As.... Name the file CodeIntegrity and click OK.
    • Navigate to the location of the files. Highlight the four files, right-click one and click Send to followed by Compressed (zipped) folder.
    • Name the Zip file EventLogs.zip and attach the file in your next reply.
Edited by LiquidTension

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