Digital signatures missing/invalid

[almodovaris]

Hi, I tried to start MBAMservice for the latest 4.0 beta. It failed to start complaining about missing/invalid digital signatures.

Wonder of all wonders, MBAM 4.0 beta used to work OK on my PC. I have Windows 10 18362.10015 x64.

[almodovaris]

2 minutes ago, almodovaris said:

Hi, I tried to start MBAMservice for the latest 4.0 beta. It failed to start complaining about missing/invalid digital signatures.

Wonder of all wonders, MBAM 4.0 beta used to work OK on my PC. I have Windows 10 18362.10015 x64.

 

[almodovaris]

File version is 3.2.0.853.

[almodovaris]

Did a mbstcmd /y /cleanup and reinstalled 4.0 beta, which solved the problem.

[LiquidTension]

Hi @almodovaris,

Thanks for the update! Please could you provide us with the following files so we can look further into the cause of the issue:

• %temp%\mbsetup.log
• %systemroot%\temp\mbamiservice.log
• %systemroot%\temp\mb_errors*.log (where the '*' is a wildcard representing a random set of numbers)
• Event logs:
  • Press the Windows Key + R on your keyboard at the same time. Type eventvwr.msc and click OK.
  • Expand Windows Logs.
  • Right-click Application and click Save All Events As.... Name the file application and click OK.
  • Repeat for Security and System.
  • Expand Applications and Services Logs in the panel on the left.
  • Expand Microsoft followed by Windows. Scroll down the list and expand CodeIntegrity.
  • Right-click Operational and click Save All Events As.... Name the file CodeIntegrity and click OK.
  • Navigate to the location of the files. Highlight the four files, right-click one and click Send to followed by Compressed (zipped) folder.
  • Name the Zip file EventLogs.zip and attach the file in your next reply.

Edited September 6, 2019 by LiquidTension