skoop Posted August 30, 2019 ID:1332046 Share Posted August 30, 2019 Blacklisted Activation code Support Ticket 2697502 sent Aug 27,2019 Purchase of malwarebytes made October 22 2008 from cleaverbridge lifetime activation. This is happening far to often. It seems every time I update windows 10 not long after my activation code is shut down and malwarebytes reverts back to the free edition. Did delete and tried to activate though my account but no luck. If my code has been hacked the please issue me a new activation code so these shutdowns don't happen. A little disgruntled with this program that this is happening so often. Looking at the forums it seem that most of the problems are with the lifetime users. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 30, 2019 Root Admin ID:1332196 Share Posted August 30, 2019 Hello @skoop I've looked at your ticket and you did not supply your license information or your proof of purchase. The provided email is not linked to either Cleverbridge or 2Checkout Please update your ticket with your license information and your proof of purchase so that support can assist you. Yes, most issues are with the lifetime license as those are the ones pirated and stolen. Once you've setup your My Account you shouldn't have an issue. If you send me a private message with your license I can look it up and see if there is an issue though. Thank you Ron Link to post Share on other sites More sharing options...
skoop Posted September 1, 2019 Author ID:1332454 Share Posted September 1, 2019 Thanks Ron from the staff and Jason from the support staff. I am back up and running the activated Malwarebytes. Issued a new activation code. However checking my account it still shows my old activation code and ID. I hope this will be fixed as well. Thanks again was only with free version for three days skoop Link to post Share on other sites More sharing options...
SPDIF Posted September 1, 2019 ID:1332462 Share Posted September 1, 2019 In my Account as well are the two old blacklisted lifetime Key's still there. I asked support if there is a way to remove them. Maybe tomorrow i get an answer for this. Link to post Share on other sites More sharing options...
skoop Posted September 2, 2019 Author ID:1332609 Share Posted September 2, 2019 Thanks for your response SPDIF. We will just have to wait and see what support has to say. I guess there is no problem with it there. It might be for Malwarebytes records. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 4, 2019 Root Admin ID:1333107 Share Posted September 4, 2019 Your issue should be resolved now @skoop If not, please reply back to your support ticket and let them know any additional assistance you may need. I will go ahead and close this topic now. Thank you for using Malwarebytes Link to post Share on other sites More sharing options...
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