Jump to content
tonyMac

How to access Scan Reports so as to be read?

Recommended Posts

Hi, I am using Malwarebytes Premium for Mac.

On my most recent scan a item was detected and Quarantined.

As this is the first time ever such a thing has happened I simply deleted the detected item.

I realise now I could have safely left the item Quarantined. And as further updates happen it would be rescanned and maybe found to be a false positive.

In any event I would like to read the Report and note the object which was found, quarantined, deleted.

All I can see to do is Delete scan Reports by selecting them.

Are the Reports held on the System so I may access and read them. I want to research the file that was detected. I panicked I guess and deleted it without noting what it was.

Thank You.

Share this post


Link to post
Share on other sites
Posted (edited)

Hi tonyMac    :welcome:

 

There is a Mac user guide here    https://support.malwarebytes.com/docs/DOC-3396

If you go to the Reports section and look at the list of "scan" reports, double click on the one you need, you will see it in your text processor app.
https://support.malwarebytes.com/docs/DOC-3394

You may also click the Quarantine button at left, to see what is in Quarantine.

Edited by Maurice Naggar

Share this post


Link to post
Share on other sites

"If you go to the Reports section and look at the list of "scan" reports, double click on the one you need, you will see it in your text processor app."

I must be missing something.....Double clicking as per the statement above does nothing!

??

Thanks

 

Share this post


Link to post
Share on other sites

Keep in mind, I am more used to the Windows program.

Nevertheless, when looking at the REPORTS screen, did you put a tick mark on the line for the report   and then click on that ?

 

Anyhow, let's have you do what follows, to run a tool, and then attach the ZIP file.

See https://support.malwarebytes.com/docs/DOC-3235

Run that tool.   When all done attach the file MWB_Info.zip    into your next reply.

Cheers.

Share this post


Link to post
Share on other sites
2 minutes ago, Maurice Naggar said:

Keep in mind, I am more used to the Windows program.

Nevertheless, when looking at the REPORTS screen, did you put a tick mark on the line for the report   and then click on that ?

 

Anyhow, let's have you do what follows, to run a tool, and then attach the ZIP file.

See https://support.malwarebytes.com/docs/DOC-3235

Run that tool.   When all done attach the file MWB_Info.zip    into your next reply.

Cheers.

I have tried as you suggested to no avail.

I do not think that feature is in the Mac version of MB

Thanks

 

 

Share this post


Link to post
Share on other sites

Malwarebytes for Mac does not currently offer the ability to view more details about scans and other events in the Reports tab. However, I'm curious why you're concerned the item in question may have been a false positive? Is there any particular reason for that concern?

Share this post


Link to post
Share on other sites
6 hours ago, tonyMac said:

I realise now I could have safely left the item Quarantined. And as further updates happen it would be rescanned and maybe found to be a false positive.

Yes, you could have safely left the item in Quarantine, but there is little to no reason to do that for an extended length of time. Items in Quarantine are never rescanned, False Positives have been extremely rare and even if it was there would be no notification.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.