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bbotzong

www.pointerfocus.com

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The program and install files are showing as malwsre. My Windows Defender and VirusTital say not virus. Please check.

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Thanks for the reply, but I am unaware of what a browser extension block. The program is trying to quarantine the exe file, and it has a problem with the install file. Please advise... should I just exclude it from quarantine? 

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2 hours ago, bbotzong said:

Thanks for the reply, but I am unaware of what a browser extension block. The program is trying to quarantine the exe file, and it has a problem with the install file. Please advise... should I just exclude it from quarantine? 

You posted in the "website blocking" section. The website itself is only blocked by the browser extension not by the main MB program.

I downloaded the program and scanned it with no detection's.

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 8/28/19
Scan Time: 12:59 PM
Log File: 93e29c3e-c9bd-11e9-9b82-4439c43a4aa3.json

-Software Information-
Version: 4.0.1.31
Components Version: 1.0.658
Update Package Version: 1.0.12715
License: Trial

-System Information-
OS: Windows 10 (Build 18362.325)
CPU: x64
File System: NTFS
User: I7-PC\SAPC Upgrades

-Scan Summary-
Scan Type: Custom Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 1
Threats Detected: 0
Threats Quarantined: 0
Time Elapsed: 0 min, 9 sec

-Scan Options-
Memory: Disabled
Startup: Disabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

 

Virustotal is clean as well.

https://www.virustotal.com/gui/file/3829ea252a6c4905ce0154ec51967e403abb19efa29bd227eb8028241c27650a/detection

 

Please attach a protection log from Malwarebytes showing the detection.

 

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Please post your protection log or a screenshot of the block you are seeing if using the extension. 

Thanks.

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