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im having this same issue installed on a windows 10 pro machine. deployment is from our management console, i just made the deployment today.

Thanks,

Brian

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Hello @holmebrian

I have opened a ticket with our Business support team and have requested logs from there. Please check your e-mail regarding generating and uploading log files for us to investigate.

Thank you!

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i responded to the email the file did not make the zip file when run as administrator.

also it said it made a new ticket

 

Thanks,

brian

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Hi Brian,

I saw your new replies being created as new tickets and have replied to you. Something may be fixed now so please try rebooting, and if that doesn't work, reinstall. Let me know afterwards. I sent you a new e-mail with new procedures to grab logs as well.

Thank you!

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