Jump to content
exile360

Lifetime license shows an expiration date

Recommended Posts

I checked the Account Details tab and it shows that my lifetime license expires in 295 days; I logged into my account and it still shows lifetime as it should.  I'm guessing it's a bug with the config in v4.

Share this post


Link to post

Hi @exile360,

Thanks for the report. This isn't something we've encountered with testing.

Please do the following so we can take a closer look at the issue:

  • Enable enhanced event log data in Settings -> General.
  • Navigate to the Account Details page.
  • Run MBST log gathering and provide the mbst-grab-results.zip.
  • Send %programdata%\malwarebytes\mbamservice\config\licenseconfig.json in a Private Message.


Thank you!

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.