Jump to content

Malwarebytes Browser Guard Question


Alpharius

Recommended Posts

  • Replies 54
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

  • Staff

Greetings,

There is no official Malwarebytes product, tool or application called 'Malwarebytes Browser Guard', however if you are referring to the Malwarebytes browser extension beta, it does not require you to provide your email address.  If you have some application called 'Malwarebytes Browser Guard' that is trying to force you to provide your email address then it is a scam and I would suggest reporting it to the Research team in this area.  Just follow the instructions provided in the two pinned topics in that area.

Never mind, I see they have changed the name of the browser extension; this must be the new version that was referenced here.

I still have the previous version so I'll have to check it out and let you know.

Edited by exile360
Link to post
34 minutes ago, exile360 said:

I just installed the new version and I don't see anywhere that the extension is requesting or requiring my email address.  Can you please post a screenshot of where you're seeing this?

Thanks

Click extensions then detailed information of extension, permissions will be indicated there.

Third paragraph permission for email access.

Link to post
  • Staff

I assume it just means that it can know your email address if you sign in to Chrome.  It just means that it can read the data, it doesn't mean that it requires you to actually provide the extension with your email address for you to use it.

I checked it in my browser and in the settings page it does indeed show the following:

Permissions
  • Read your browsing history
  • Manage your downloads
  • Know your email address
Edited by exile360
Link to post

I am getting an error in Chrome.  Malwarebytes Browser Guard was disabled.  In order to enable it I have to give permission to let the extension have access to my email address.  No other extension I have (16 others) requires this so it is not a standard thing.  Why does MBG require this permission?

Bill 

image1.jpg

Link to post
1 hour ago, exile360 said:

I assume it just means that it can know your email address if you sign in to Chrome.  It just means that it can read the data, it doesn't mean that it requires you to actually provide the extension with your email address for you to use it.

I checked it in my browser and in the settings page it does indeed show the following:

Permissions
  • Read your browsing history
  • Manage your downloads
  • Know your email address

I still have not received an answer to why this is necessary, and what data this will read ?

Link to post
27 minutes ago, BillH99999 said:

I am getting an error in Chrome.  Malwarebytes Browser Guard was disabled.  In order to enable it I have to give permission to let the extension have access to my email address.  No other extension I have (16 others) requires this so it is not a standard thing.  Why does MBG require this permission?

Bill 

image1.jpg

This is what I am trying to find out in this topic, because I have the same message from chrome.

Link to post
  • Staff

@Alpharius

Why do we need email ID? 
We are collecting email addresses to know our customers better, it will be used to deliver product level communications along with promotions and important outage information. We will not, in any circumstances, share your email address with other individuals or organizations.
 

Link to post

@rakka

Ouch!  My concern is not with your sharing of the email address.  I am glad you are not going to share it as that is the only acceptable way to handle it.

What I am concerned about is that I do not want emails with "product level communications and promotions" from MB.  Are you going to have a way to opt out of these communications?  If not, I will most likely not accept the permissions for Malwarebytes Browser Guard and will likely uninstall it from Chrome and Firefox (it is currently disabled as I did not want to accept the permission to allow access to my email address).

This would be much better addressed as an opt-in mailing list or similar rather than an opt-out (if you are even going to allow us that option).

Bill

Edited by BillH99999
Link to post

@Porthos

I was not one of those folks.

I understand what you are saying and agree to an extent.  Actually, I am interested in getting the right kinds of notifications, but I'm not interested in promotions or most product level communications unless it has something to do with  outages or problems to be aware of.  

I wonder what email address they will get access to.  For example, the email address that I used for my Malwarebytes account is not the one that I use to sign into my Chrome account.  I don't want to get promotional "spam" from them in my Chrome email account. 

Instead of harvesting the email address by use of the app permissions, it might be better if they set it up so we had a MBG account.  Then we could supply the email address that we wanted them to use.

Bill

Edited by BillH99999
Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.