Peter2150 Posted August 25, 2019 ID:1331149 Share Posted August 25, 2019 I haven't had any success with 4.01. Tried an install over and it seemed to work perfectly. But after finishing when I opened the GUI it still showed 4.00. So I did a complete uninstall waited a day to be sure the system was good, and tried installing 4.01. Went fine, but I could never get the malware protection to turn on. Uninstalled and will wait to the next version Link to post Share on other sites More sharing options...
exile360 Posted August 26, 2019 ID:1331164 Share Posted August 26, 2019 Greetings, Unfortunately installing over the top of a previous version tends to cause problems with the beta builds for the moment. Please try a clean uninstall/reboot/reinstall to see if that resolves the issues: Download and run the Malwarebytes Support Tool Accept the EULA and click Advanced tab on the left (not Start Repair) Click the Clean button, and allow it to restart your system and then reinstall the latest beta build Please let us know how it goes and if you still have any issues. Thanks Link to post Share on other sites More sharing options...
Peter2150 Posted August 26, 2019 Author ID:1331212 Share Posted August 26, 2019 Hi Exile360 After the install over the top failed, I did a complete uninstall, and left the system for a day to be sure. Then I did a clean install of 4.01, but never could get the malware protection turned on. I did a macrium reflect uninstall. Pete Link to post Share on other sites More sharing options...
nikhils Posted August 26, 2019 ID:1331224 Share Posted August 26, 2019 Hello @Peter2150 I would still follow the steps mentioned by @exile360 and use the support tool to fully clean up your machine. After that Please try downloading the MB4 Beta installer and going through the install process again. Please let us know how it goes. Link to post Share on other sites More sharing options...
Peter2150 Posted August 26, 2019 Author ID:1331240 Share Posted August 26, 2019 Will give it a try Link to post Share on other sites More sharing options...
Peter2150 Posted August 26, 2019 Author ID:1331248 Share Posted August 26, 2019 Well I am enjoying a helping of humble pie. I really thought the uninstall I did was it. But after following the above outline, 4.01 install pretty as could be. Thanks guys. Pete Link to post Share on other sites More sharing options...
Porthos Posted August 26, 2019 ID:1331253 Share Posted August 26, 2019 13 minutes ago, Peter2150 said: But after following the above outline, 4.01 install pretty as could be. The support tool is designed to remove Malwarebytes fully and correctly. Other "uninstallers" do not do the same job. Link to post Share on other sites More sharing options...
nikhils Posted August 26, 2019 ID:1331255 Share Posted August 26, 2019 Hello @Peter2150 Good to know everything went well and you have MB 4.0.1 running. Let us know if you run into issues or your feedback. Link to post Share on other sites More sharing options...
Peter2150 Posted August 27, 2019 Author ID:1331539 Share Posted August 27, 2019 Installed 4.01 on 2nd machine with help of support tool. Running smoothly Link to post Share on other sites More sharing options...
nikhils Posted August 28, 2019 ID:1331654 Share Posted August 28, 2019 Glad to hear that @Peter2150 Link to post Share on other sites More sharing options...
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