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Just started Malwarebytes with a trial version and had a notification to say "website blocked due to PUP"  Ran Adwcleaner which didn't detect anything which I don't understand.

Would the initial detection have resolved any infection or do I need to take some other action?

Any advice appreciated

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We'd need the actual log, but if the process is the browser itself, you can usually ignore it (it's the website protection doing what it is supposed to do).

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10 minutes ago, MysteryFCM said:

We'd need the actual log, but if the process is the browser itself, you can usually ignore it (it's the website protection doing what it is supposed to do).

Thanks for your reply.  I've copied the log and attached it.  I've run HitmanPro as well and that didn't detect anything other than cookies.

I'm not very computer minded so wanted to be sure and have now signed up to Premium

Malwarebytes log.docx

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Given the log, it looks like it' just a standard block in the browser, which means there' nothing to worry about (was just the protection module doing what it is supposed to)

 

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6 minutes ago, MysteryFCM said:

Given the log, it looks like it' just a standard block in the browser, which means there' nothing to worry about (was just the protection module doing what it is supposed to)

 

Many thanks for your help, but I didn't understand how your software could detect an attempt by my PC to contact the "rogue" site if there wasn't some some of malware on my PC but the checks I've done don't detect anything. Anyway, the Premium service should now stop any contact.

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It' because the site(s) you were browsing at the time, were likely loading it (we block incoming (e.g. websites themselves) as well as outgoing (e.g. malware on your machine that is contacting a site/server))

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Thanks, one further thing if I may, the event log shows the protection date as 08/03/2019 whereas it happened this afternoon, the 23rd and at around 15:00 not 17:17 as the log?

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If you could post a copy of the log we could probably explain it, however my guess is that the date on the log is likely reflecting the data of the signature/database used in detecting/blocking the site and the time is likely reflected in GMT to make it universal.

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I would recommend you follow the advice on the following page which will help clear up the block in most cases.

If you're still having issues though please let us know and we can check further and see what else may be going on.

Thanks

Ron

 

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