How stop MB from running?

[Mac29]

Running free ver 3.7.1 and it says it's fully updated.System is Windows 10 64b.  Every morning I find MB is running in my systray & pops up a small window. I look in Task Manager and it's running. I stop it and see it is not set to load at startup. I check MB settings and can turn everything off.

The next morning same thing. How do I turn off MB so it only runs when I need to scan a file, w/is once in a blue moon? Made a number of searches and I must not be using the right terms b/c I can't believe other's also don't find this annoying.

 

Thank you.

Mac

[Malwarebytes]

***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

Spoiler

If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

1. Download Malwarebytes Support Tool
2. Once the file is downloaded, open your Downloads folder/location of the downloaded file
3. Double-click mb-support-X.X.X.XXXX.exe to run the program
   • You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
4. Place a checkmark next to Accept License Agreement and click Next
5. You will be presented with a page stating, "Get Started!"
6. Click the Advanced tab on the left column
   
7. Click the Gather Logs button
   
8. A progress bar will appear and the program will proceed with getting logs from your computer
   
9. Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK
10. Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so:
       

Click "Reveal Hidden Contents" below for details on how to attach a file:
 

Spoiler

To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.

 

One of our experts will be able to assist you shortly.

 

If you are having licensing issues, please do the following: 

Spoiler

For any of these issues:

• Renewals
• Refunds (including double billing)
• Cancellations
• Update Billing Info
• Multiple Transactions
• Consumer Purchases
• Transaction Receipt

Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help

If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 

 

Thanks in advance for your patience.

-The Malwarebytes Forum Team

 

[nukecad]

From your post I assume you are only scanning occasionally and not running the real time protection.
Even when you close the GUI the little icon remains in the system tray because it leaves a background task still running.

Try right clicking the icon in the system tray and selecting 'Quit Malwarebytes' from the menu that pops-up.
(Note on some systems you have to left click not right click, it seems to be machine specific).

That should remove the icon, stop the background process, and prevent it from reappearing/relaunching at computer startup.

One thing to note is that you will have to do this after every manual scan that you run, I find it easiest just to 'Quit Malwarebytes' from the tray after I have completed a scan.

Edited August 21, 2019 by nukecad

[Mac29]

Thank you nukecad, I'll give it a shot.

[exile360]

Just to add, I would also suggest updating to the latest version, 3.8.3 by opening Malwarebytes and navigating to Settings>Application and clicking on the Install Application Updates button and allowing it to install the new version or by downloading and installing it directly from here.

Once that is done, make sure that you verify that it is still set not to run when Windows starts just to make sure it has retained your preferred option.  Just as with 3.7.1 you can completely terminate the program at any time by right-clicking the tray and selecting Quit Malwarebytes and clicking Yes if prompted by User Account Control.

[Mac29]

Hey, thanks again folks.