Buying confusion

[nickax]

Hello Team

I have only ever had a positive experience with Malwarebytes - You were extremely helpful when a program I published came up as a false positive.

I'm looking for some peace of mind on my server - and installed Premium for Business (I think) ..

Trying to do the right thing, I thought I'd check out the prices .. now this isn't complaint at all - but, I know how it is when you design a bit of UI - what might be entirely obvious to the designer - just isn't  to the end user.

So, here - in the attached image … I have no Idea what I am buying multiple(s) of … multiple licenses ? . multiple Years ?

Especially in the context of Teams … and the mix and match thing just makes it worse.. if I buy 3 units.. is that 1 for Mac, Windows and Android ?

I thought I would capture and share my initial confusion - it is valuable.. because once it's gone, it's gone.

 

OK... I've played with it some more - and tbh.. my understanding is (now) … that that I am buying multiple licenses .. per computer 

Assuming that's correct - a very simple addition of "Device(s)" (or "installation(s)", or "seat(s)" or "endpoint(s)" or  whatever)  - after the [+] button would massively clarify things.

Also - the 'learn more' link - is, I have to say, much clearer - when you get there - but this initial 'in your face' 2 way screen just needs that small tweak to win you more business.

Hope that helps

 

Nick

 

 

[Porthos]

2 hours ago, nickax said:

I'm looking for some peace of mind on my server - and installed Premium for Business (I think) ..

The version you are looking at is not supported on any server OS.

You need, https://www.malwarebytes.com/pricing/business/

 

[exile360]

Thanks for the feedback.  I will be sure to pass it along to the Product team for review.

Please don't hesitate to let us know if you have any further ideas, suggestions, feedback or feature requests.

Thanks