TimSmith Posted August 20, 2019 ID:1330252 Share Posted August 20, 2019 We are using the cloud remediation tool and after the last update most of the Macs in our environment disappeared. I still have some but missing most. The computers still have the endpiont and seems to work properly but i cannot see it in the server. I have tried to restart the UserAgent service in the hopes that it would reconnect to the server but had not luck. Has anyone seen this of have a possible solution? Thanks Link to post Share on other sites More sharing options...
Staff adas Posted August 20, 2019 Staff ID:1330307 Share Posted August 20, 2019 Hello @TimSmith, Can we restart the endpoint computer to check if server is able to see it. Link to post Share on other sites More sharing options...
Staff N33dful Posted August 23, 2019 Staff ID:1330754 Share Posted August 23, 2019 Hi @TimSmith, This was a display bug that we corrected as of yesterday, the fix should have rolled out to your agents by now. Let me know if you're still having trouble! Link to post Share on other sites More sharing options...
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