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zutch

41 files infected...repeatedly

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Hoping someone will help me...Each time I close my Chrome browser, I run Malwarebytes and get the result " 41 files infected”, I then quarantine the infected files.This morning, I didn’t visit any sites, instead I just ran a scan and came up with the same result. I then opened Firefox and visited a number of sites, after which I ran a scan . The result was “ No infected files”.

I am an average user of a PC and hoping someone can help me,  please be patient with me.

I am using an HP Laptop with Windows 7 Pro.

Regards   zutch

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Sorry, but this a forum for Mac users, so I have asked that it be moved to get you the help you need.

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Hello Ron, please accept my sincere apologies for the delay with my response..I followed your instructions as far as...Settings >>People etc. but couldn’t find…Data from Chrome sync.

I thought I would try an uninstall/reinstall of Chrome. There was an option on the reinstall for Sync, I declined  and  finished the install.. I then opened Chrome. chose a few sites and then ran a scan...No infections were found.

 I would never have found a solution without the help of both you and Alvarnell.

Sincere regards    zutch

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Great, glad to hear @zutch

I will go ahead then and close your topic. If you do decide you need further assistance though please let us know.

Take care

Ron

 

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