Unknown Malware

[Brillopad]

I have an application named logicampaignnotifier (sp?) which shows up occasionally using memory resources.  Is this a form of malware?

[Maurice Naggar]

Hi,  @Brillopad    

My name is Maurice. I will be helping and guiding you, going forward on this case.

Please let me know, Did you run a scan with Malwarebytes for windows ?   Did you run a scan with the antivirus program application installed on this PC?

 

[ 1 ]

Run a threst scan with Malwarebytes for Windows.

https://support.malwarebytes.com/docs/DOC-1549

 

[ 2 ]

I  would suggest to download, Save, and then run Malwarebytes ADWCLEANER.

Please close Chrome and all other open web browsers after you have saved the Adwcleaner and before you start Adwcleaner scan.

Version 7.4 of Adwcleaner  detects factory Preinstalled applications too!

I  encourage you to take a look at the announcement blogpost to learn more this new detection category: https://blog.malwarebytes.com/malwarebytes-news/2019/07/your-device,-your-choice:-adwcleaner-now-detects-preinstalled-software/.

 

Please download  Malwarebytes AdwCleaner  https://downloads.malwarebytes.com/file/adwcleaner
 

Be sure to Save the file first, to your system.  Saving to the Downloads folder should be the default on your system.

 

Go to the folder where you saved Adwcleaner. Double click Adwcleaner  to start it.

At the prompt for license agreement, review and then click on I agree.

 

You will then see a main screen for Adwcleaner. ( if you do not see it right away, minimized the other open windows, so you can see Adwcleaner).

Then click on Dashboard button.

Click the blue button "Scan Now".

 

allow it a few minutes to finish the Scan.   Let it remove what it finds.

NOTE:  When it comes to the section "

Pre-installed applications

 

You can skip that.

Please find and send the Adwcleaner "C" clean report.

In Adwcleaner, click the "Reports" button.  Look at the list of reports for the latest date & type "Clean".

Double Click that line & it will open in Notepad.   Save the file to your system and then Attach that with your reply.

Thanks.  Keep me advised.

 

[Brillopad]

Here you go, Maurice...

AdwCleaner[C00].txt

[Maurice Naggar]

Thank you for the Adwcleaner log report.   That was a good run.

What did the run of Malwarebytes for Windows report ?

 

I would like to get  additional  information from this machine in order to have fuller detail to help you forward.
 NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

    Download Malwarebytes Support Tool
    
    
    Once the file is downloaded, open your Downloads folder/location of the downloaded file
    Double-click mb-support-1.4.0.623.exe to run the report
        You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
        
    Place a checkmark next to Accept License Agreement and click Next
    You will be presented with a page stating, "Get Started!"

    Do NOT use the button “Start repair” !
    Click the Advanced tab on the left column
    
    Click the Gather Logs button
    
    A progress bar will appear and the program will proceed with getting logs from your computer
   
    Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK
    Please attach the ZIP file in your next reply.

 

Thank you.

 

[Maurice Naggar]

Hello.   How are things ?   I had asked for a report.   Are you still with us ?

[Brillopad]

I still have the LogiCampaignNotifier.exe file sucking up memory

[Brillopad]

mbst-grab-results.zip

[Maurice Naggar]

Hi,    Thanks for the support tool report file.

This pc has hardware that has Logitech software.  The LogiCampaignNotifier.exe  is by Logitech.

If I may suggest,  check with Logitech support about their applet.

http://support.logitech.com/

http://forums.logitech.com/

[AdvancedSetup]

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Thanks