Jump to content

Computer freezes but still able to move mouse

Recommended Posts

My computer has been locking up but I am still able to move the mouse around. Let's say I am watching a stream on Twitch with multiple tabs open, the stream and audio will freeze and I can't switch between the tabs. After a few seconds, everything that I've tried to do will respond all at the same time. My temps are fine (CPU avgs 40-70 GPU 50-70) I believe this is a malware problem but neither Malwarebytes and Bitdefender can detect anything. 

Operating System
    Windows 10 Home 64-bit
    Intel Core i7 6700 @ 3.40GHz
    Skylake 14nm Technology
    MSI B150A GAMING PRO (MS-7978) (U3E1)
    %1 Chipset
    ZOWIE XL LCD (1920x1080@144Hz)
    ASUS VS239 (1920x1080@60Hz)
    4095MB NVIDIA GeForce GTX 1070 (EVGA)    39 °C
    465GB Samsung SSD 850 EVO 500GB (SATA (SSD))    33 °C
    232GB Samsung SSD 750 EVO 250GB (SATA (SSD))    27 °C
    Realtek High Definition Audio

Any help would be appreciated. Thank you all!

Link to post
Share on other sites

Hi. . .

I am a BSOD Analyst and there are no dumps in your zip file.

I am not a hardware expert, either. I sit on the software/app side of the fence.

All that I can advise you to do is to run tests for RAM and hard drive as I do believe that unknown hardware failure is occurring.

RAM - memtest86+ - run 1 stick at a time; alternate the slots - https://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-memtest86.html

HDD - SeaTools for DOS, LONG test - https://www.sysnative.com/forums/hardware-tutorials/4072-hard-drive-hdd-diagnostics-sea-tools-dos-ssd-test.html

Regards. . .


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.