Jump to content

Recommended Posts

Can you confirm that this email is from YOUR source?
This e-mail comes from the address: no-reply@cleverbridge.com

Dear Philippe THIRIET,
Failure to pay your subscription

Your payment of €39.99 for your Malwarebytes Premium Malwarebytes subscription expired on 06-08-19.

Do you want to reactivate automatic renewal? Click here.

Please note that cancelling your subscription does not result in a refund on your account. Your subscription started on 06-08-17, and you can access it until 06-08-19.

If you are having trouble getting started, feel free to contact us via live chat or e-mail.

Unfortunately, it is not possible to process your subscription request with the payment data provided with the last order. Please update your payment details or change your payment option to complete the payment. Otherwise, your subscription will be deactivated.

Use this link to update your payment details or to change your payment option:
Update your payment details
Support options
Technical assistance
If you have any technical or product questions, please contact Malwarebytes:
Website: https://support.malwarebytes.com
E-mail address: support@malwarebytes.com
Order assistance
If you have any questions regarding payment or an order, please contact cleverbridge customer service.
Sincerely,
Your cleverbridge customer service

Translated with www.DeepL.com/Translator

Link to post
Share on other sites

  • Staff

Cleverbridge does handle some of our purchases and renewals, so that would not be unexpected. However, if you're suspicious of the e-mail, which is a legitimate concern these days, I'd recommend logging in to your account here to verify the status of your account:

https://my.malwarebytes.com

You can also contact support directly with questions:

https://support.malwarebytes.com/community/contactsupport/pages/home-support

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.