for Vernon malwarebytes wont open

[Vernon]

mbst-grab-results.zip

Same problem as PhilBR..etc. Downloaded the support tool and attached the zipfile.

[Maurice Naggar]

Doing 2 or more different machines on the same thread is not ideal.   I am doing to arrange to split off yours on a separate Topic.

 

[Maurice Naggar]

@Vernon

Hello Vernon.   This topic is for your case.

Thanks for running the support tool.   Please do one Windows Restart.   There are pending operations to be done by Windows.

Next,

Please try uninstalling and reinstalling Malwarebytes for Windows using our Support tool. Let me know if that clears up the issue or not.

Uninstall and reinstall using the Malwarebytes Support Tool
https://support.malwarebytes.com/docs/DOC-2674

 

 

[Vernon]

Thanks very much Maurice, I'll try it and get back to you shortly.

[AdvancedSetup]

Hello @Vernon

Just following up. Were you able to get Malwarebytes installed and running?