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The best way forward is a clean install of Chrome, please read these instructions couple of times, or print off if that is easier for reference. Make sure to follow steps exactly in the order written....

Make clean install of Google Chrome, see if that clears the issue...

If your Chrome Bookmarks are important do this first:

Go to this link: http://www.wikihow.com/Export-Bookmarks-from-Chrome follow the instructions and Export your Bookmarks from Chrome, save to your Desktop or similar. Note the instructions can also be used to Import the bookmarks.....

For your Passwords go here:


Continue for a clean install:

Download Chrome installer and save to install later: https://www.google.com/intl/en_uk/chrome/browser/desktop/index.html https://www.google.com/intl/en_usa/chrome/browser/desktop/index.html


Open Chrome and sign into your account, open a new tab and type or copy paste chrome://settings/syncSetup hit enter...

In the new window that opens "Sync everthing" will probably be selected, scroll down to and select "Managed sync data on Google Dashboard"

A new window will open, scroll down to and select "Reset Sync" that will clear synced data from Google Server...

Continue to next step to completely Uninstall Chrome....


Uninstall Chrome: https://support.google.com/chrome/answer/95319?hl=en-GB follow those instructions, ensure the option to "Also delete your browsing data" is selected. <<--- Very important!!

Navigate to C:\Users\Your user name\Appdata\Local from that folder delete the folder named Google (you will need to show hidden files/folders to see the folder Appdata)

For XP that will be My Computer > C:\ Documents and Settings\Your User Name\Application Data\Roaming

How to show hidden files and folders for windows: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/


Install Google Chrome :


Import your Bookmarks... (instructions in the first step)

Import Passwords... (instructions in second step above)


Install uBlock Origin for Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en

Does that help..


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Thanks for the update, good to hear the popups have ceased... Unless the issue returns do this to clean up:

Right click on FRST here: D:\jason\Downloads\FRST64.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator"

If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST64 to uninstall

That action will remove FRST and all created files and folders...


Run Windows Disk Clean Up Utility - https://neosmart.net/wiki/disk-cleanup/

From there you should be good to go...


Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin... user posted image
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Browser exploits happen so easily, websites can look and act perfectly normal. Therein lies the problem, new exploits are not recognized until reported or identified. Even when they are found and removed data sync has already saved and backed up the exploit so it will return time and time again. Hence a clean install and synced data clean out is the best way forward.

Malwarebytes have an extension for Chrome and Firefox, I highly recommend this extension. Also is free so well worth installing:


This is my own security setup for systems I use..

Windows own Firewall - http://www.thewindowsclub.com/how-to-configure-windows-7-firewall (is marked as 7 but also refers to 10 also)

Windows Defender - https://www.howtogeek.com/220232/how-to-use-the-built-in-windows-defender-antivirus-on-windows-10/ for Windows 8, 8.1 and 10

Microsoft Security Essentials - https://www.microsoft.com/en-us/download/details.aspx?id=5201 for Windows Vista and 7

Malwarebytes Premium - https://www.malwarebytes.com/premium/ Works very well with Defender or MSE.. Obviously the paid for version is required for realtime protection.

UnChecky - https://unchecky.com/ helps to stop unwanted extras when installing certain free software..

Panda USB Vaccine - https://www.pandasecurity.com/usa/homeusers/downloads/usbvaccine/ Protectes your system when USB devices are plugged in...

uBlock Origin for my Browsers: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en

All the above are free except for Malwarebytes Premium.....

Not sure if you`ve heard of software by AOMEI, I use the pro versions. One of two freeware versions I recommend for you is Aomei One Key Recovery, the free version is more than adequate. Its a fully automated service that creates its own hidden Recovery Partition that is available at Boot. The partition holds a full image backup of your C:\ Drive, so if you have major problems you can revert back to that image by selecting the chosen key at boot.


The second one is Aomei Backupper Standard, again free version is more than adequate for you. Make sure to read up on these programs at Manf Website before installing and using...

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.



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