Stealthnv Posted July 30, 2019 ID:1326102 Share Posted July 30, 2019 I just installed 7.4. Currently it's "cleaning" c:\ProgramData\HP SUPPORT FRAMEWORK for 33 minutes now. Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted July 30, 2019 Staff ID:1326103 Share Posted July 30, 2019 ***This is an automated reply*** Hi, Thanks for posting in the AdwCleaner Help forum. Someone will reply shortly, but in the meantime here are a few resources which may help resolve your issue: AdwCleaner user guide A malicious element isn't being detected? Submit the sample here! Need help with another Malwarebytes product or malware removal? Click here for home support Click here for business support Click here for malware removal help Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
Stealthnv Posted July 30, 2019 Author ID:1326105 Share Posted July 30, 2019 I think I will follow the advice posted to Zenix thursday. Link to post Share on other sites More sharing options...
Staff jboursier Posted July 30, 2019 Staff ID:1326164 Share Posted July 30, 2019 Hello, Can you send us a Procmon log? Instructions: Keep AdwCleaner in its current blocked state, Download Procmon from here: https://download.sysinternals.com/files/ProcessMonitor.zip Extract the zip archive to your Desktop Run Procmon.exe Procmon should start logging, click on the `Save` icon: In the prompt dialog, be sure to select "All Events", and save the file with a PML format. Attach this .pml file to your next answer. Regards, Link to post Share on other sites More sharing options...
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