Malewarebytes slowing down Google Chrome

[MikeP2019]

Hi

Its been taking 60+ seconds to open up my Google Chrome and this has been going on for several weeks.

After some research I tracked it down to Malwarebytes and decided to completely uninstall it.  This solved the problem and everything run much quicker 😃

However, I did like using Malwarebytes so I decided to reinstall it and for a few days everything worked fine.  Then things started to slow down again.

Google Chrome is now almost unusable taking minutes to load up and I don't know what to do.

I started deactivating parts of Malwarebytes but this sort of defeats the object of what its supposed to do.

Anyone have any ideas how I can get Malwarebytes to work again without slowing my machine down ?

I don't really want to uninstall and reinstall it all again as I suspect the problem will come back at a later date.

Any help or advice is much appreciated.

Thanks

Mike

[Malwarebytes]

***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

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[Maurice Naggar]

Hi,  @MikeP2019   

My name is Maurice. I will be helping and guiding you, going forward on this case.

We need to get information from this machine in order to have the proper detail to help you forward.
 NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

    Download Malwarebytes Support Tool
    
    
    Once the file is downloaded, open your Downloads folder/location of the downloaded file
    Double-click mb-support-1.4.0.615.exe to run the report
        You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
        
    Place a checkmark next to Accept License Agreement and click Next
    You will be presented with a page stating, "Get Started!"

    Do NOT use the button “Start repair” !
    Click the Advanced tab on the left column
    
    Click the Gather Logs button
    
    A progress bar will appear and the program will proceed with getting logs from your computer
   
    Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK
    Please attach the ZIP file in your next reply.

 

Thank you.

 

[Maurice Naggar]

Hello @MikeP2019    Are you still with us ?  I am hoping to get the report from your pc in order to begin to help you.

Please let me know very soon.

[Maurice Naggar]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

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Thanks