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Recently, I used MalwareBytes to get rid of IdleBuddy. After downloading this and Security Task Manager, I noticed some of my programs weren't opening. Things such as Steam and Discord will not open up. I put the files in bypass, and turned off the firewall, yet nothing has changed.

Why does this happen?

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

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Greetings,

Please test to see if it is Malwarebytes causing these issues by right-clicking on the Malwarebytes tray icon and selecting Quit Malwarebytes then clicking Yes if prompted by User Account Control.  Once that is done, wait about 30 seconds to allow the services and drivers for Malwarebytes to fully unload and then try running the blocked processes again to see if they are now able to run properly or not.

If the issue still persists when Malwarebytes is not running then the cause must be with something else on your system, however if the problem doesn't occur without Malwarebytes running then please do the following so that we may take a closer look at your Malwarebytes configuration to try and determine what the cause might be:

  1. Download and run the Malwarebytes Support Tool
  2. Accept the EULA and click Advanced tab on the left (not Start Repair)
  3. Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply

Please let us know how it goes, and if necessary, please provide the requested ZIP file.

Thanks

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