CAH Posted July 24, 2019 ID:1325015 Share Posted July 24, 2019 The prompt says Background Service is Offline. Contact Malwarebytes Support for assistance. I don't they exist. What the hell does one do now? Have restarted the computer. No change. Help! Link to post Share on other sites More sharing options...
treed Posted July 24, 2019 ID:1325021 Share Posted July 24, 2019 Did you try reinstalling the software? If restarting doesn't work, this is usually the result of the software being damaged somehow. Download the installer from here, and install right over the existing version of the software (no uninstall is necessary): https://malwarebytes.com/mac-download Also, support does exist... simply click the Support link at the top of the page anywhere on malwarebytes.com, and you'll find many support options. Clicking For Mac on the next page will get you to a page with an option to contact support: https://support.malwarebytes.com/community/contactsupport/pages/home-support Link to post Share on other sites More sharing options...
CAH Posted July 24, 2019 Author ID:1325091 Share Posted July 24, 2019 Thank you -- problem solved!! You might note that although support does exist, the landing page given to subscribers sends you to a page that gives you ton of options, but you have to fit into a predetermined problem, and this one wasn't one! Thank again... Link to post Share on other sites More sharing options...
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