Alpharius Posted July 24, 2019 ID:1324862 Share Posted July 24, 2019 Preinstalled.AcerPowerManagement Preinstalled.AcerUpdater Preinstalled.PackardBellPowerManagement I have a question, do I need remove this preinstalled programs or it would be better to keep them ? Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted July 24, 2019 Staff ID:1324863 Share Posted July 24, 2019 ***This is an automated reply*** Hi, Thanks for posting in the AdwCleaner Help forum. Someone will reply shortly, but in the meantime here are a few resources which may help resolve your issue: AdwCleaner user guide A malicious element isn't being detected? Submit the sample here! Need help with another Malwarebytes product or malware removal? Click here for home support Click here for business support Click here for malware removal help Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
Elisabeth Posted July 24, 2019 ID:1324868 Share Posted July 24, 2019 (edited) Hello, Please refer to this blogpost to learn more about those detection and to get help about whether or not you want to keep them: https://blog.malwarebytes.com/malwarebytes-news/2019/07/your-device-your-choice-adwcleaner-now-detects-preinstalled-software/ Also note that in case of removal, it is still possible to restore them from the quarantine: https://support.malwarebytes.com/docs/DOC-3328 Thanks! Edited July 24, 2019 by fr33tux Link to post Share on other sites More sharing options...
Alpharius Posted July 24, 2019 Author ID:1324870 Share Posted July 24, 2019 (edited) 6 hours ago, Elisabeth said: Hello, Please refer to this blogpost to learn more about those detection and to get help about whether or not you want to keep them: https://blog.malwarebytes.com/malwarebytes-news/2019/07/your-device-your-choice-adwcleaner-now-detects-preinstalled-software/ Also note that in case of removal, it is still possible to restore them from the quarantine: https://support.malwarebytes.com/docs/DOC-3328 Thanks! Whoops! Looks like this page doesn't exist! Maybe try doing a search When I try follow the link. Edited July 24, 2019 by fr33tux Link to post Share on other sites More sharing options...
Elisabeth Posted July 24, 2019 ID:1324871 Share Posted July 24, 2019 I'm sorry, my mistake. The correct URL is: https://blog.malwarebytes.com/malwarebytes-news/2019/07/your-device-your-choice-adwcleaner-now-detects-preinstalled-software/ Thanks! Link to post Share on other sites More sharing options...
Alpharius Posted July 24, 2019 Author ID:1324874 Share Posted July 24, 2019 5 minutes ago, Elisabeth said: I'm sorry, my mistake. The correct URL is: https://blog.malwarebytes.com/malwarebytes-news/2019/07/your-device-your-choice-adwcleaner-now-detects-preinstalled-software/ Thanks! Thanks for clarifying, but one more question will you have to restart computer to quarantine them ? Link to post Share on other sites More sharing options...
Elisabeth Posted July 24, 2019 ID:1324875 Share Posted July 24, 2019 We're working on a solution to minimize as much as posible system restarts after the cleaning, but it's not yet implemented. So, yes, we always recomend to restart your computer. Link to post Share on other sites More sharing options...
Alpharius Posted July 24, 2019 Author ID:1324877 Share Posted July 24, 2019 4 minutes ago, Elisabeth said: We're working on a solution to minimize as much as posible system restarts after the cleaning, but it's not yet implemented. So, yes, we always recomend to restart your computer. I see, I learned everything I needed. Thanks for your help Elisabeth. Link to post Share on other sites More sharing options...
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