Adaware threat supposevely

[weblapd]

Hello

i was running the program Advance systemrepair pro for checking ,y computer and during the scan it says that i was infected by the adaware.controler and some others.

Does Malwarebyte check for this, because my Malwarebytes scan did not find anthing.

 

Thx for the help

[exile360]

Greetings,

If you are able, please post a log from the tool that discovered these detections as I am not familiar with it.  We can then verify whether Malwarebytes should have detected them or not.  It might also be a good idea to run a scan with ADWCleaner to make certain no additional adware items remain on your system.

Please let us know how it goes, and again, if possible, please provide a scan log from the other tool that you scanned with that made the detections.

Thanks

[weblapd]

Hi and thx for the fast reply

I tryed to go back on the advance systemrepair pro website but my asus router firewall advise me not to go.

Insted i executed ADWCleaner as suggested.

It found things that i made him remove.

 

I'm including the two log files.

 

I'm wondering why my Malwarebytes did not detect it?

Why did i had to get ADWCleaner and pay for Malwarebytes tha did no found them.

 

Thx

AdwCleaner[C00].txt AdwCleaner[S00].txt

[exile360]

ADWCleaner and Malwarebytes target different things; this is why ADWCleaner still exists as it has not yet been integrated into Malwarebytes but someday it may be.

Are you still having any issues, or does the system seem to be running normally now?  If the system still has any problems or you believe it may still be infected then please read and follow the instructions in this topic and then create a new topic in our malware removal area by clicking here and one of our malware removal specialists will assist you in checking and clearing the system of any remaining threats.

[AdvancedSetup]

Hello @weblapd

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

• If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
• If you don't have Malwarebytes 3 installed yet please download it from here and install it.
• Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
• Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
• If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

• Right-click on the program and select Run as Administrator to start the tool.
• Accept the Terms of use.
• Wait until the database is updated.
• Click Scan Now.
• When finished, please click Clean & Repair.
• Your PC should reboot now if any items were found.
• After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens, click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
• Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

[weblapd]

Hi Ron

 

here are the files asked.

 

Thx

Addition.txt FRST.txt scan fil log.txt

[AdvancedSetup]

I would highly recommend you uninstall the following software.

DriverNavigator 3.6.9

https://www.symantec.com/security-center/writeup/2015-032714-2312-99

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

 

Once that's done, please follow the directions from the following topic to clean up Google Chrome

https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/

Thanks

Ron

 

[weblapd]

hi Ron

 

here is the file produce by the fix.

 

Let me know if everything ok.

 

A+

Fixlog.txt

[AdvancedSetup]

The log looks good.

How is the computer running now?

Are there still any signs of an infection?

Ron

 

[AdvancedSetup]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

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Thanks