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This forum is *much* too unwieldy to use!  Anyhow, my problem is that if I open MBAM, it automatically changes the screen resolution from 1024 x 768 pixels to 8oo X 600, so I also get big icons and see only a fraction of the screen that is supposed to be displayed.  This began when I downloaded & installed the latest model of MBAM.  While trying to deal with this today, I got a notice that a new version was out, so I changed to it, unless it is the one I already had.  I suppose it is 8.3.  It told me that it had 800 X 600 resolution, but gave me no way to change this setting.  Does the same as before.  I can now solve it by changing the computer setting in the Control Panel, but I shouldn't have to do that every time I want to run an MBAM scan, should I?  Also some MB screens display on the left-hand ± 20% on the right-hand ± 20% of the physical screen.  If there were a compatibility setting (for OSs, not AVs, which you have) for MBAM, that could be the issue, but if there is such a thing I can't access it or even find a link. 

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@oldtimerI have never seen that personally. Could you post zip file from the  hidden section of the above post under "If you are having technical issues with our Windows product, please do the following:"   .

 

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Greetings,

It sounds to me like it may be an issue with modified compatibility settings.  You should be able to correct this by right-clicking on the Malwarebytes icon that you use for opening Malwarebytes (I'm guessing the desktop shortcut or START menu shortcut) and selecting Properties and clicking on the Compatibility tab and unchecking any checkboxes that are checked there then clicking Apply then click the Show settings for all users button and repeat the process (uncheck any of the boxes that are checked) then click Apply, then click OK.  If that doesn't resolve it, then try navigating to C:\Program Files\Malwarebytes\Anti-Malware and locating the file mbam.exe and doing the same (right-click on it, select Properties, go to the Compatibility tab and uncheck any boxes that are checked then click Apply then click Show settings for all users and do the same, then click OK).  If the issue still persists then please provide the ZIP file requested above (instructions on how to do so can also be found below):

  1. Download and run the Malwarebytes Support Tool
  2. Accept the EULA and click Advanced tab on the left (not Start Repair)
  3. Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply

Please let us know how it goes and if necessary, please provide the requested ZIP file.

Thanks

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