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This is a quite common scam attempt and your computer was not hacked nor infected. The person that sent this simply bought your email address and that password from a person who hacked someone you do business with, to obtained a large number of such credentials. It's been going on for over a year now, based on this similar attack: https://krebsonsecurity.com/2018/07/sextortion-scam-uses-recipients-hacked-passwords/

To determine what sites have been hacked to expose your credentials, type your e-mail address and / or that password here:

https://haveibeenpwned.com

Edited by alvarnell
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4 minutes ago, Sebbyb1 said:

would it also of came up in threat scan if anything was on my Mac

Malwarebytes should be able to detect all known active malware installed on your Mac, at least that's the goal here.

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  • Staff

As has been mentioned, that e-mail message is a scam that is in no way indicative of your computer being infected. The scammers are trying to scare you into believing that you are infected so that you'll pay them to prevent exposure of your private information, when they actually don't have any private information.

The password they provided is one you would have used at some point where the service was breached. (For example, several years ago, all Yahoo accounts were breached and the passwords were obtained.) The password would be from an old data breach that is publicly available online, and is used to provide credibility.

If you are still using that password anywhere online, you should change that password immediately, since that password is publicly known.

Other than that, you have nothing to do except to delete those e-mail messages. :) 

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It sounds like you're getting very worked up, but I'm not sure that I understand why. None of what you've shown here is in any way an indication of infection. The errors being shown by Avast are just that: errors. I can't say why it is having trouble - you'd have to ask the folks at Avast about that - but none of those items are malware.

Is there something other than the e-mail that is concerning you? I would like to reiterate that receiving an e-mail message saying that you're infected is not actually a sign that you're infected.

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If you had a keylogger then Malwarebytes would have already identified it.

Avast always gets high marks for malware detection, but also has the highest rate of false positives in the industry. I have no idea why it's identifying legitimate Apple files as corrupt, etc. You'll need to ask them about it.

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