blocking a legitimate programme

[Helle]

Why is Malwarebytes blocking my Driverbooster Pro as a potential malware???? I have tried to put the programme on the exclusion list but no success! Help!

[exile360]

Greetings,

To exclude the item run a scan with Malwarebytes by opening Malwarebytes and clicking the Scan Now button.  Allow the scan to complete and then click on the empty checkbox at the top of the list of detections on the left so that all checkboxes for all detected items are unchecked then click Next.  When prompted on what to do with the remaining detected items select the option to always ignore and they will be added to your exclusions so that they will no longer be detected.

With regards to what Malwarebytes detects as PUP and why, please refer to the information in the following links:

https://www.malwarebytes.com/pup/
https://blog.malwarebytes.com/malwarebytes-news/2016/10/malwarebytes-gets-tougher-on-pups/
https://blog.malwarebytes.com/cybercrime/2015/06/digital-snake-oil/
https://blog.malwarebytes.com/cybercrime/2015/06/driver-updaters-digital-snake-oil-part-2/
https://blog.malwarebytes.com/cybercrime/2015/07/pup-makers-digital-snake-oil-part-3/
https://blog.malwarebytes.com/threats/registry-cleaner/
https://blog.malwarebytes.com/puppum/2016/12/why-malwarebytes-detects-pc-pitstop-as-potentially-unwanted/
https://blog.malwarebytes.com/malwarebytes-news/2017/11/winning-the-battle-against-pups-on-your-computer-and-in-u-s-district-court/
https://blog.malwarebytes.com/puppum/2016/07/pup-friday-cleaning-up-with-5-star-awards/
https://blog.malwarebytes.com/puppum/2016/08/systweak-redux-our-response/

Regarding legal precedent, please refer to the following articles which cite two cases involving Malwarebytes and vendors blocked as PUP:

https://blog.ericgoldman.org/archives/2017/11/section-230c2-protects-anti-malware-vendor-enigma-v-malwarebytes.htm
https://blog.ericgoldman.org/archives/2018/09/section-230-helps-malware-vendor-avoid-liability-for-blocking-decision-pc-drivers-v-malwarebytes.htm

The following links should also prove informative as to why many items are classified as PUP by Malwarebytes:

https://decentsecurity.com/#/registry-cleaners/
https://support.microsoft.com/en-us/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities
http://miekiemoes.blogspot.com/2008/02/registry-cleaners-and-system-tweaking_13.html
https://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry2853053
https://www.howtogeek.com/171633/why-using-a-registry-cleaner-wont-speed-up-your-pc-or-fix-crashes/
https://www.howtogeek.com/162683/pc-cleaning-apps-are-a-scam-heres-why-and-how-to-speed-up-your-pc/
https://lifehacker.com/5482701/whats-the-registry-should-i-clean-it-and-whats-the-point
https://lifehacker.com/5033518/debunking-common-windows-performance-tweaking-myths
https://www.howtogeek.com/198758/never-download-a-driver-updating-utility-theyre-worse-than-useless/
http://www.howtogeek.com/98465/htg-explains-when-do-you-need-to-update-your-drivers/
https://www.howtogeek.com/233115/the-only-way-to-safely-update-your-hardware-drivers-on-windows/
http://www.tomshardware.com/answers/id-1857635/good-free-automatic-driver-updater.html
http://www.tomshardware.com/answers/id-1974868/trusted-driver-updater.html
https://www.howtogeek.com/172839/10-types-of-system-tools-and-optimization-programs-you-dont-need-on-windows/
https://computer.howstuffworks.com/question1751.htm
https://lifehacker.com/5415355/do-you-really-need-more-than-4gb-of-ram
https://www.tomshardware.com/reviews/memory-module-upgrade,2264.html
https://www.howtogeek.com/128130/htg-explains-why-its-good-that-your-computers-ram-is-full/
https://techlogon.com/2011/03/28/will-more-ram-memory-make-my-computer-faster/

I hope this helps, and if there is anything else we might assist you with please let us know.

Thanks