Kamui Posted July 21, 2019 ID:1324056 Share Posted July 21, 2019 I am also experiencing the exact same problem. Link to post Share on other sites More sharing options...
1PW Posted July 21, 2019 ID:1324058 Share Posted July 21, 2019 (edited) Hello @Kamui and : I have requested that forum management move your post to its own topic so as not to detract from the OP and the efforts of others. In the meantime, please follow my request in post #3 and ONLY run/post the mbst's gather function. Then, please await further instructions. Thank you. Edited July 21, 2019 by 1PW Link to post Share on other sites More sharing options...
Kamui Posted July 21, 2019 Author ID:1324060 Share Posted July 21, 2019 mbst-grab-results.zip Link to post Share on other sites More sharing options...
1PW Posted July 21, 2019 ID:1324071 Share Posted July 21, 2019 (edited) Hello @Kamui: Please restart that Windows 10 system into the usual Normal mode. Do not launch any other user applications. Run the recently updated mb-support-1.4.1.623.exe utility again but instead, follow all the steps in the following procedure. Uninstall and reinstall using the Malwarebytes Support Tool Restart Windows 10 to Normal mode one additional time. Then, please reply to this topic with the then current status of that Malwarebytes for Windows (MB3). Thank you. Edited July 21, 2019 by 1PW Link to post Share on other sites More sharing options...
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