Windows 10 Virus Threat Protection turned off

[bertilak]

Just got the latest update to Malwarebytes (3.8.3) and when it installed Windows gave a warning that Virus Threat Protection was off. Clicking on the message allowed me to turn it back on.

Did Malwarebytes really turn this off?

[Malwarebytes]

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[exile360]

Greetings,

It's possible that the Windows Action Center and/or Windows Defender got triggered by the activation of Malwarebytes after installation of the new version.  Please open Malwarebytes and go to Settings>Application and scroll down until you find the section for the Windows Action Center setting and set it either to let Malwarebytes decide (which should be the default), or to never register with the Action Center (the latter will ensure that Windows Defender remains active no matter what Malwarebytes does, however do keep in mind that it also means that Action Center will not monitor Malwarebytes any longer so you'll have to rely on Malwarebytes to alert you of any issues such as protection being disabled, databases being out of date or any other issues with the product).

I hope this helps, and if there is anything else we might assist you with please let us know.

Thanks

[bertilak]

Exile360,

Thanks. I checked and the Windows Action Center setting is "Let Malwarebytes apply ..."

I left it that way.

I have attached a log file.

mbst-grab-results.zip

[exile360]

Very good, and is the Windows Action Center showing everything as normal/OK now?

[bertilak]

All is well. 

"no action needed."

[exile360]

Excellent; it was most likely just a temporary 'hiccup' caused by Malwarebytes during the upgrade process.  It was likely in the process of installing its drivers and other components used for protection and registering with the Windows Action Center and it triggered the alert.  As long as everything is working properly now then it should be fine, but please let us know if you do experience any further problems.

Thanks

[bertilak]

OK