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How to turn off auto-renew


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Hello,

To set the auto-renewal to off, you need to make a support-ticket help request, mentioning enough info for them to locate your account info.  Full name, license key , purchase transaction reference number, Email address from the purchase.

Please go to this link   https://support.malwarebytes.com/community/contactsupport/pages/home-support

Provide the detail and submit the ticket.

Do scroll down to the section “Create Ticket”.

Please double check that you supply a valid / properly spelled & correct Email  ( hopefully the same one you used at the time or original purchase).

Regards.

Edited by Maurice Naggar
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