Jump to content

False Positive


Rebeccah

Recommended Posts

A stickied and closed post states, "Detections by our anomaly detection engine are identified as 'anomalous' files, not as 'malware'."  Not true.  Malwarebytes free 3.5.1 just did a scan of my PC and identified two files as Threat Type Malware:

image.thumb.png.fbb8c1892e5e6ba9decf9157e97fa9a9.png

 

LinkBook 32-bit ODBC Driver.zip is part of LinkBook ODBC Driver for QuickBooks, which I downloaded last April (https://www.hcit.co.uk/LinkBook/) while searching for tools to interface with a long-obsolete version of QuickBooks that I still use.  It turned out not to be compatible with Windows 7 (it's from the XP era), but as far as I know, it's not malware.  Neither MS nor Avast flags either of these two files when I single them out for scanning.

MalwareBytesFalsePositive2019-07-17.zip LinkBook 32-bit ODBC driver.zip

Link to post
Share on other sites

Hi,

This is detected by our MachineLearning engine, which helps to protect even better against 0day threats. Unfortunately, as this is a heuristic engine, it's possible False Positives happen. Thanks for reporting these, as this helps to finetune the engine, so these won't be detected in the future anymore.

This should be fixed by now. Please give it some time (max 10 minutes) in order to have it populate, so detection won't happen anymore.

If still detected on your end after ~10 minutes from now. Perform the following steps: 

  1. Totally exit/shutdown Malwarebytes.
  2. Go to here in explorer: C:\ProgramData\Malwarebytes\MBAMService
  3. Delete the following file only: hubblecache
  4. Then you can restart MBAM and the cache file will rebuild on the next scan.

 

7c8238711e883cbfcf765373c1799992
efe1aa2e94334006c1b4e2da48506b89

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.