ksiemb Posted July 10, 2019 ID:1321838 Share Posted July 10, 2019 Just recently MBAM identifies and blocks site outgoing due to Trojan. I get this message in Chrome & Edge. It happens when trying to connect to the Washington Post crosswords. It is identified in Chrome and is: Cdn1.amuselabs.com, in Google program file (X64). But when I do a MBAM Scan, it finds nothing. I uninstalled Chrome, reinstalled, but get the same thing. Site blocked due to a trojan. https://www.washingtonpost.com/crossword-puzzles/daily/?utm_term=.26dee4cc948f Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted July 10, 2019 Staff ID:1321839 Share Posted July 10, 2019 ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes 3 Help forum. If you are having technical issues with our Windows product, please do the following: Spoiler If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Click the Advanced tab on the left column Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so: Click "Reveal Hidden Contents" below for details on how to attach a file: Spoiler To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button. One of our experts will be able to assist you shortly. If you are having licensing issues, please do the following: Spoiler For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
exile360 Posted July 10, 2019 ID:1321850 Share Posted July 10, 2019 Greetings, I just checked, and the video embedded in the center of the page is what's being blocked. It is likely that the site it is being hosted on is also known for being used by a family of Trojans, which is why Malwarebytes blocks it. The reason issues like this occur is due to the fact that a single server/IP address can be leased by the hosting provider that owns it to multiple websites/customers, meaning the video embedded in that page may be perfectly safe, some other content also hosted on the same server is not safe, so Malwarebytes blocks it. That said, you may also report this as a possible false positive if you would like the Malwarebytes Research team to re-check the website to verify that the malicious content is still present and that the block is still necessary, as it is possible that the bad guys have moved on to different servers as they often do (usually because security vendors like Malwarebytes have been blocking them). If you wish to report it for review by the Research team, please review the information in this topic as well as this topic and then create a new topic to report the site in the Website Blocking false positives area by clicking here and a member of the Malwarebytes Research team will review the site and respond with their verdict on the current status of the website being blocked, and will unblock it if it turns out that the site is now safe and the malicious content is no longer present. I hope this helps clear things up, and if there is anything else we might assist you with please let us know. Thanks Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 10, 2019 Root Admin ID:1321908 Share Posted July 10, 2019 Hello @ksiemb I'm checking with our team to see if this is a False Positive or not Link to post Share on other sites More sharing options...
Root Admin Solution AdvancedSetup Posted July 10, 2019 Root Admin Solution ID:1321988 Share Posted July 10, 2019 This was a FP and the block has been removed. Please update Malwarebytes and you should no longer have an issue on the site Thank you Ron Link to post Share on other sites More sharing options...
exile360 Posted July 10, 2019 ID:1321990 Share Posted July 10, 2019 Thank you for getting that verified Ron Link to post Share on other sites More sharing options...
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