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Is it possible to stop the popup wanting to install the new version?  I disabled the setting that I thought would do it "notify me when full version updates are available" but I still get the notification every few minutes it seems.  

I did what this article stated yet I still get notification to install the new version, which I am not ready to do on that machine.  Its too bad the settings don't work as they should.

https://support.malwarebytes.com/docs/DOC-2142

Edited by bru
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18 hours ago, bru said:

Is it possible to stop the popup wanting to install the new version?  I disabled the setting that I thought would do it "notify me when full version updates are available" but I still get the notification every few minutes it seems.  

I did what this article stated yet I still get notification to install the new version, which I am not ready to do on that machine.  Its too bad the settings don't work as they should.

https://support.malwarebytes.com/docs/DOC-2142

No, unfortunately not.

This keeps coming up right in the middle of games, blocking some very important HUD. I have to disable MWBAM before I play a game. Great Anti-Malware design...

 

Malwarebyte notifications have been broken for 2 years now, Admin's respond with "We know notifications are bad, rather than fix the issues we want to overhaul it so you can target specific notification (YAY BTW)", 2 years later, no overhaul, still broken AF.

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  • Root Admin

You have it enabled to update right there in your screenshot. Turn off both as shown in my screenshot and the program won't update. However, if you already have an update sitting there waiting then you'd need to go delete the update from the Malwarebytes folder. Then reboot and the update will not prompt

 

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2 minutes ago, AdvancedSetup said:

You have it enabled to update right there in your screenshot. Turn off both as shown in my screenshot and the program won't update. However, if you already have an update sitting there waiting then you'd need to go delete the update from the Malwarebytes folder. Then reboot and the update will not prompt

 

You guys need to work on your wording for things 😕

"Automatically download and install application component updates"

"Component" updates should be and are different to program version updates. (I have unfortunately had previous upgrade issues and Malwarebytes malfunctions due to old components, even though I was on the latest version)

1. If this is automatic ("Automatically download and install) why am I getting an update notification? - I shouldn't be, therefore I don't need to disable this option. Install being the key word here.

2. You give me a toggle for "Notify me when full version updates are available" yet it does nothing if option 1 is enabled, so why not grey out this option and not let me toggle it if it is COMPLETELY dependant on option 1? Why is it worded in such a way that it would give the opinion of being able to turn off those notification popups.

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IIRC, if the software has already downloaded the installer for the update, even turning it off will still prompt for an update.

You have to go to the folder below and delete the downloaded installer:

C:\ProgramData\Malwarebytes\MBAMService\instlrupdate

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  • 3 weeks later...
On 7/9/2019 at 4:09 PM, Firefox said:

IIRC, if the software has already downloaded the installer for the update, even turning it off will still prompt for an update.

You have to go to the folder below and delete the downloaded installer:

C:\ProgramData\Malwarebytes\MBAMService\instlrupdate

Easier said than done.

"File Access is Denied"

Edited by bru
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4 hours ago, SPDIF said:

Anyway a little details why he not want it to update should be good for helping further, if any problems with the new version.

Definitely; the Developers are always anxious to find out about any new issues so that they can attempt to discover the cause and hopefully fix them in upcoming releases.  It is of course also possible that whatever it is, it may be an issue which has already been reported and a workaround found for it so it's at least a possibility that we may be able to help resolve the problem and allow upgrading to the latest version; which is something we always recommend as new detection capabilities are added to nearly every release (3.8.3 included) which the Research team who create the threat signatures and databases tend to use more and more frequently as time goes on since the latest tech is usually the most effective, especially for detecting the newest threats since most of these improvements to the engine are made at the direct request of the Research team so that they can do their jobs more efficiently and often have a successful method for detecting one or more new types of threats that older versions weren't capable of detecting, and since new signature types are not backwards compatible, the threats that an older version can detect, even when only one or two releases behind, can differ drastically from the threats detectable using the latest version even if the database versions are the same (older builds are written to deliberately skip/ignore signatures that they are not familiar with/do not understand in order to prevent breaking older versions when new signature types are in use).

I understand if there is a major issue preventing the upgrade to the latest release, however if there is anything we might do to help the situation we'd be more than happy to do so, and if possible, it really would be more secure for your system if you were able to get the latest version installed.

One thing I'll mention with regards to gaming specifically since that was also mentioned; there is a setting called Play Mode under Settings>Application in Malwarebytes which, if enabled, can be used to disable notifications whenever a specific program or list of programs is/are running in fullscreen mode.  Adding programs to the list is similar to creating exclusions.  Detailed instructions on using the feature can be found in this support article.  Obviously it won't help if you don't ever want to see a notification, however it will prevent them from being displayed during gaming sessions so you can play uninterrupted.

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Just now, Nate-Dogg said:

I can't think of a single release in the past 2 years where there hasn't been an issue. We just want a program that works.

 

I fully understand why @bru doesn't want to update. I still haven't.

To be fair, I actually just want a program which I don't have to completely uninstall, and reinstall after every update - which then has licensing issues and causes havoc.

A program where the options within the settings do as they mean. (Yes, this whole turn 2 options off to stop getting update notifications is BS when 1 option is specifically for it.)

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42 minutes ago, Nate-Dogg said:

I can't think of a single release in the past 2 years where there hasn't been an issue. We just want a program that works.

 

Issues are computer/installed software specific. I have 100's of clients that never have issues with new versions. All of them are Win 10 an only Defender as their AV no other 3rd party AV.

38 minutes ago, Nate-Dogg said:

I don't have to completely uninstall, and reinstall after every update

NEVER have had to do that with any of those clients.

39 minutes ago, Nate-Dogg said:

which then has licensing issues and causes havoc.

Those issues only happen if device is not deactivated first or not using the support tool to do the reinstall.

38 minutes ago, Nate-Dogg said:

(Yes, this whole turn 2 options off to stop getting update notifications is BS when 1 option is specifically for it.)

Only if you want to stop both the Cumulative updates and the full program updates. CU's do not prompt for install it just happens in the background like definitions.

 

Edited by Porthos
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I can not agree more as what porthos said. The problems that nate-dogg says, still yet has to come.

Reinstall after every update??? You really have a special computer over there... Every 3th party AV has his own problems, Malwarebytes has no more problems then other's.

It all comes to the user working or experiment behind the keyboard! I see enough in all this many years, users that are playing with settings or Processes in Windows, and have absolutely no clue what they are doing... Then they fall out the sky if the computer not work well anymore, and have no idea what happened.

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7 minutes ago, bru said:

Can someone close this thread?  Got my answer but it seems some want to take it further than the original question.  I just didn't want the update prompt on a computer that my son uses.

You have a great answer. We/I took it farther to possibly assist you and others reading the topic just in case there were actual update issues.

I control my sons updates as well.

Edited by Porthos
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On 7/8/2019 at 6:52 PM, bru said:

Is it possible to stop the popup wanting to install the new version?  I disabled the setting that I thought would do it "notify me when full version updates are available" but I still get the notification every few minutes it seems.  

I did what this article stated yet I still get notification to install the new version, which I am not ready to do on that machine.  Its too bad the settings don't work as they should.

https://support.malwarebytes.com/docs/DOC-2142

13 minutes ago, Porthos said:

You have a great answer. We/I took it farther to possibly assist you and others reading the topic just in case there were actual update issues.

I control my sons updates as well.

That was my question.  Firefox answered it with the advice to delete the file and you helped by telling me to exit the program first.  Not sure how a discussion about the program etc. was brought in since if I had any specific concerns I would have raised them.  There are dozens of those types of threads already or as someone suggested someone can start their own thread.

Edited by bru
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8 minutes ago, bru said:

There are dozens of those types of threads already or as someone suggested someone can start their own thread.

People do not always read all of those threads just like the instructions given on this thread is all over the forum as well.

And here, First result on a google search. https://support.malwarebytes.com/docs/DOC-2142

 https://support.malwarebytes.com/docs/DOC-2465

Edited by Porthos
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