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Hello loganarmack and welcome to Malwarebytes,

Continue with the following:

If you do not have Malwarebytes installed do the following:

Download Malwarebytes version 3 from the following link:

https://www.malwarebytes.com/mwb-download/thankyou/

Double click on the installer and follow the prompts. If necessary select the Blue Help tab for video instructions....

When the install completes or Malwarebytes is already installed do the following:

Open Malwarebytes, select > "settings" > "protection tab"

Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on....

Go back to "DashBoard" select the Blue "Scan Now" tab......

When the scan completes quarantine any found entries...

To get the log from Malwarebytes do the following:
 
  • Click on the Report tab > from main interface.
  • Double click on the Scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have two options:
    Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
    Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply

     
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…


Next,

Download AdwCleaner by Malwarebytes onto your Desktop.

Or from this Mirror
 
  • Right-click on AdwCleaner.exe and select user posted imageRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all the active processes
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply


Next,

Download Farbar Recovery Scan Tool and save it to your desktop.

Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...

Be aware FRST must be run from an account with Administrator status...
 
  • Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"
    user posted image
     
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt) Please attach that log to your reply.


Let me see those logs in your reply...

Thank you,

Kevin....

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If it helps, I'm on Windows 10 64-bit. 

Here's the log from the AdwCleaner:

# -------------------------------
# Malwarebytes AdwCleaner 7.3.0.0
# -------------------------------
# Build:    04-04-2019
# Database: 2019-06-28.1 (Cloud)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    07-11-2019
# Duration: 00:00:01
# OS:       Windows 10 Pro
# Cleaned:  10
# Failed:   0


***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

Deleted       C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MarginTrade

***** [ Files ] *****

Deleted       C:\Users\logan\AppData\Roaming\Mozilla\Firefox\Profiles\5mk790qb.default\invalidprefs.js
Deleted       C:\Users\logan\Downloads\SpyHunter-Installer.exe

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

Deleted       HKCU\Software\Margin Trade
Deleted       HKCU\Software\Mozilla\NativeMessagingHosts\ru.mail.go.ext_info_host
Deleted       HKCU\Software\PRODUCTSETUP
Deleted       HKCU\Software\ProductSetup\Uninstall\0B2U2Z1P0F1P1G1R1P1V0A1Q1Q0O1G
Deleted       HKCU\Software\ProductSetup\Uninstall\0S1P1T1C1R1MtT0P1C1F2X1L1Q1P1QtT1S2UtT0Y1T1M1F1F
Deleted       HKCU\Software\SetupCompany
Deleted       HKCU\Software\csastats

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

No malicious Chromium URLs cleaned.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.


*************************

[+] Delete Tracing Keys
[+] Reset Winsock

*************************

AdwCleaner[S00].txt - [2015 octets] - [11/07/2019 17:39:20]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########

I've attached the FRST and Addition text files as well.
 

FRST.txt Addition.txt

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Did you also run Malwarebytes, first step of my last reply. Can I see that log..

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Sorry about that, I forgot to copy the log.

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 8/17/18
Scan Time: 4:30 PM
Log File: 5e729560-a25c-11e8-8708-f04da2db2f3f.json

-Software Information-
Version: 3.5.1.2522
Components Version: 1.0.421
Update Package Version: 1.0.6391
License: Trial

-System Information-
OS: Windows 10 (Build 17134.228)
CPU: x64
File System: NTFS
User: DESKTOP-U589HUK\logan

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 266744
Threats Detected: 0
Threats Quarantined: 0
Time Elapsed: 0 min, 46 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

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Posted (edited)

Have the blocks ceased...?

Edited by kevinf80

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Yes they have. I didn't know about the AdwCleaner and I think that's what finally fixed it for me. I really appreciate that you took the time to help me, thank you.

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Thanks for the update, continue to clean up:

Right click on FRST here: C:\Users\logan\Downloads\FRST64.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator"

If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST64 to uninstall

That action will remove FRST and all created files and folders...

Next,

Run Windows Disk Clean Up Utility - https://neosmart.net/wiki/disk-cleanup/

From there you should be good to go...

Next,

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin... user posted image

 

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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